Teams at Westland Insurance Group Ltd

Administer and maintain group benefits client accounts, support renewals and client service, coordinate documentation and submissions, liaise with clients, advisors, and carriers, prepare presentations and reports, assist with benefits quoting and market reviews, and train junior team members while supporting compliance and licensing activities.

Identify and close new personal lines insurance business by assessing client needs and recommending home, auto, and lifestyle coverage. Provide trusted advice, manage inquiries and documentation, maintain accurate compliant records, and deliver exceptional service. Collaborate with colleagues and insurance partners while participating in sales initiatives, community events, and business development activities.

Provides personal-lines insurance advice, manages client relationships, renewals, underwriting, policy changes, claims assistance, and complex cases. Drives growth through sales, cross-selling, and upselling while delivering client service across phone, email, and in-person channels. Supports branch operations by mentoring colleagues, assisting with training and reporting, and contributing to team success.