Jobs at Wealthsimple

Interns support Wealthsimple’s Client Experience Operations team through either workflow optimization or enablement. Responsibilities include mapping workflows, implementing AI-enhanced automations, launching support features, analyzing quality and performance metrics, validating data, building trend analyses, documenting metrics, and making recommendations. Candidates need structured problem-solving, communication, quantitative, spreadsheet, documentation, and basic AI, statistical, ticketing-system, and relational-data knowledge.

Lead data science initiatives supporting Wealthsimple’s Commercial team and AI Voice Agent program. Build reliable data models, develop and maintain machine-learning models, design experiments, conduct analyses, and create dashboards and metrics. Partner with Sales, Operations, Product, Design, Engineering, and leadership to improve sales processes and business outcomes. Mentor teammates and communicate insights to senior stakeholders.

Conduct quantitative research, build market and order-flow models, develop algorithmic trading and routing systems, and manage their daily operations. The role includes designing simulation frameworks, validating algorithm performance against historical and real-world data, adapting systems to changing market conditions, and partnering with engineering, data science, operations, and product teams.

Supports Treasury through financial analytics, regulatory reporting, dashboards, and data-driven decision-making. Uses SQL, Excel, Kyriba, and business intelligence tools to extract and analyze treasury data, manage recurring reports, improve processes, and ensure accuracy. Collaborates with Product, Engineering, Data Science, Finance, IT, and senior stakeholders on cash and collateral management projects and translates business requirements into technical reporting solutions.

Own full-cycle technical recruiting across Engineering, Data Science, Security, and Platform Engineering. Build proactive pipelines for niche roles, advise hiring managers on strategy and market conditions, manage interview processes and closes, track funnel KPIs, improve recruiting tools and processes, and coach junior recruiters. The role requires strong versatility across technical domains, hands-on Ashby experience, AI-forward sourcing, and the ability to manage multiple complex searches.

Lead major and reputation-sensitive incidents from initiation through resolution. Translate technical telemetry and root causes into clear client, executive, and external communications; coordinate Engineering, Product, CX, Legal, Compliance, Risk, and Leadership; establish incident playbooks and communication standards; protect responders during crises; quantify impact with Data Science; and lead post-incident reviews and remediation.

Own and grow partnerships that drive customer acquisition for Wealthsimple across digital and real-world channels. Responsibilities include sourcing and negotiating partner relationships, securing co-marketing and referral agreements, managing business banking acquisition channels, activating sponsorships, and delivering net-new funded clients and deposits. The role partners with Growth, Brand, Product Marketing, and Business Banking Product teams while measuring campaign performance, attribution, reach, and ROI.

Lead and develop a software engineering team building institutional investment transfer platforms. Responsibilities include hiring, coaching, technical direction, roadmap planning, reliability and scalability improvements, operational automation, cross-functional delivery, engineering best practices, incident response, and AI-assisted development. The role partners with Product, Design, Operations, CX, Infrastructure, Security, and SRE teams in a complex financial technology environment.

Manages the end-to-end operating rhythm for Active Trader marketing campaigns, including briefs, creative workflows, stakeholder coordination, budgets, timelines, reporting, and legal, compliance, and regulatory reviews. The role builds processes and tracking systems, coordinates internal teams and vendors, ensures campaigns launch accurately and on schedule, analyzes results, and uses AI tools to improve marketing operations.

Review algorithm-generated trades across managed portfolios, resolve abnormal orders, and identify operational bottlenecks in managed accounts. Support daily portfolio management and trading workflows while collaborating with trading, investment operations, product, and engineering teams. Help improve trade execution processes, portfolio tracking, and operational risk communication.

Execute multi-channel growth marketing campaigns across email, in-app messaging, and mobile push. Manage audience segmentation, journey orchestration, templates, quality assurance, deployment, performance reporting, partnerships, and referral campaigns. Use AI tools to improve content generation, QA, briefs, workflows, and analysis. Develop personalization and experimentation strategies that support acquisition, activation, retention, and engagement while collaborating with Product, Engineering, Design, Data, and Marketing teams.

Build and maintain sophisticated lifecycle marketing systems using Braze, HTML, CSS, Liquid, SQL, APIs, and webhooks. Develop interactive email, in-app, and web experiences; manage automation journeys, personalization, segmentation, integrations, reporting, and platform administration. Evaluate AI and workflow automation tools, create self-service solutions, troubleshoot technical issues, and support marketers through technical guidance, documentation, and training.

Develop and lead innovative integrated brand campaigns across film, digital, social, print, and interactive experiences. The role owns creative projects from concept through production, provides art direction, creates storyboards and visual assets, presents creative concepts, collaborates with cross-functional teams, directs designers and production partners, and uses AI tools for prototyping and asset development.

Build and manage Wealthsimple’s internal controls over financial reporting program. Responsibilities include designing control frameworks, maintaining process narratives and risk-control matrices, directing walkthroughs and testing, coordinating external audits and SOC 1 activities, supporting remediation, and partnering with Finance, Operations, Engineering, technology teams, and external advisors. The role also involves developing scalable controls documentation and technology-enabled solutions, including AI tooling.

Own growth marketing data science for a key domain, developing optimization algorithms, attribution and incrementality models, experimentation strategies, analytics pipelines, dashboards, and strategic insights. Partner with marketing, product, engineering, data engineers, and ad platforms to improve customer acquisition, campaign performance, and marketing ROI. Serve as the end-to-end data domain owner and translate complex analyses into business decisions.

Lead product vision and strategy for Wealthsimple's Financial Risk platform, focusing on fraud prevention and investigation tooling, while collaborating with product, fraud, and data science teams to enhance system performance and client experience.

Own Wealthsimple’s perks and rewards partnership ecosystem, including credit card partnerships, offers, cashback marketplaces, and milestone rewards. Source and negotiate national-brand partnerships, manage commercial terms, use spend and redemption data to build the partner pipeline, and collaborate with Growth, Product Marketing, Brand, Product, and Data teams. Drive program adoption, engagement, redemption, and consolidation targets while building and scaling the function from scratch.

Staff Content Designer responsible for shaping investing product experiences, simplifying complex concepts such as options, margin trading, futures, and perpetuals. Partners early with product, design, engineering, marketing, brand, legal, and compliance teams. Develops content standards, workflows, templates, and AI-powered processes to scale quality. Requires strategic thinking, hands-on UX writing, mentorship, and the ability to become a subject matter expert. Applicants must submit a portfolio with at least three case studies demonstrating improved user experience and business outcomes.

Own the product vision, strategy, and roadmap for Wealthsimple’s high-net-worth client consolidation experience. Lead evolution of the Tiers program, personalized onboarding and funding journeys, and experiences encouraging clients to consolidate their finances. Partner with engineering, design, data science, marketing, operations, legal, compliance, and other teams to launch and iterate products. Help strengthen product management practices and foster an inclusive team culture.

Own Credit Card client acquisition and growth targets by developing growth models, roadmaps, acquisition channels, offer programs, and experimentation. Analyze the application funnel, optimize conversion, and partner with Product and channel teams to deliver measurable growth. The role requires hands-on execution across paid, search, affiliates, referrals, lifecycle, partnerships, and emerging channels, with accountability for forecasting, performance tracking, and new-client results.