Teams at Upshop

Leads product strategy, roadmap, delivery, and team development across two enterprise SaaS products. Oversees product managers, agile execution, customer and executive engagement, integrations, platform scalability, compliance, and AI-driven capabilities. Partners with engineering, design, data science, sales, and customer success to improve operational efficiency, reduce waste, and maximize profitability for grocery retailers.

Develop and productionize retail demand forecasting and inventory optimization models using LightGBM, CatBoost, Python, and PySpark. Build Databricks-native training, inference, monitoring, and MLOps workflows with MLflow. Establish data validation, observability, testing, CI/CD, and reliable operational pipelines while partnering with Product and Data Engineering. Preferred experience includes supply chain optimization, Databricks advanced features, explainable AI, and CI/CD automation.

Owns the strategic operating model for Product and Engineering, including PDLC methodology, planning cadences, capacity planning, OKR traceability, executive dashboards, organizational documentation, and tooling strategy. The role leads a direct report, partners with executive stakeholders, manages operational maturity across product suites, and implements hands-on process and AI-assisted automation improvements. It will also assume increasing responsibility for vendor and contract management and budget and headcount planning.