Teams at University of Maryland Global Campus

Lead evaluation, configuration, implementation, and troubleshooting of the D2L Brightspace LMS and integrated tools. Collaborate with academic and technical teams to gather requirements, manage CD releases, configure LTI/SSO and role-based access, develop documentation and training, run user testing and sandboxes, and independently lead cross-functional LMS projects.

The Degree Auditor evaluates academic records, processes transfer credits, ensures accuracy in program requirements, and provides customer service to students regarding their academic advisement.

The Learner Resolution Specialist coordinates and resolves student complaints, ensures timely investigations, and collaborates with departments for effective outcomes.