Teams at UL Solutions

Support garment fit and sizing by assisting fittings, measuring garments, documenting fit comments, updating fit tracking and tech packs, preparing samples, and communicating corrections to vendors and internal teams to ensure consistent fit, quality, and adherence to brand standards throughout product development.

Serve as the main CX champion by managing Voice of Customer feedback, resolving customer complaints, driving cross-functional CX improvements, documenting actions in Salesforce, reporting on initiatives, and partnering with regional leaders to enhance end-to-end customer experience and compliance with complaint-handling SOPs.