Teams at Twilio

Analyzes standard and non-standard deal economics, pricing, discounts, terms, usage commitments, and margin impact. Builds financial models and scenarios, partners with Sales, Legal, Finance, and Operations, and manages end-to-end Deal Desk workflows in Salesforce/CPQ. Ensures pricing, contracting, approval, and revenue-recognition compliance while improving deal processes and supporting high-volume periods.

Build and deploy LLM agents, Python automations, data workflows, dashboards, and root-cause analysis tools. Analyze telecommunications data with SQL to improve network quality, reduce fraud and billing errors, and optimize margins. Establish data architecture, governance, KPIs, and safe AI orchestration frameworks. Partner cross-functionally with Carrier Relations, Technology, Product, Supply Operations, and Finance to deliver scalable data products and communicate actionable insights.

Partner with engineering and product teams to design, ship, and integrate scalable security solutions. Lead security reviews, threat modeling, and technical roadmaps, use metrics to drive risk reduction, mentor engineering teams, and leverage LLMs, CI/CD, and AI tooling to improve security at scale.