Teams at TTEC Digital

Senior SDET responsible for automation-first quality engineering for AI-driven CX platform. Build and maintain fast, parallelized regression suites, load/stress tests, CI-integrated tests, API/contract tests, and synthetic traffic generation. Rapidly detect, isolate, and report issues; collaborate with devs to ensure weekly deploy quality for real-time, event-driven services.

Lead-platform principal engineer who codes, debugs, and sets reference implementations across AI-powered CX systems. Own platform architecture decisions, unblock squads by shipping production code, mentor engineers, and build high-capacity, event-driven distributed systems integrating messaging, multiple DB types, multi-cloud, and advanced AI (LLMs, RAG, agents).

Lead a squad as a player‑coach building event-driven, high-throughput, low-latency platform services and AI/ML pipelines. Implement Go services, connectors, and real-time WebSocket backends; own latency budgets, delivery, code quality, and weekly demos.