Teams at Tru Inc.

Lead UX strategy and design from discovery through delivery, including customer journeys, information architecture, user flows, wireframes, prototypes, and high-fidelity designs. Facilitate client workshops, present recommendations, collaborate with technical and development teams, guide global designers, support design systems and accessibility, and ensure effective development handoffs. Design AI-enabled experiences and communicate AI capabilities, limitations, and responsible-use considerations to clients.

Senior Project Manager responsible for planning, coordinating, and delivering digital technology projects, including website, UX/UI, and e-commerce initiatives. Owns timelines, budgets, scope, risks, dependencies, resources, status reporting, client communication, and project documentation. Coordinates cross-functional development, QA, design, and DevOps teams while supporting UAT, deployment, launch, and post-launch activities. The role is hybrid in the Greater Toronto Area and requires occasional client or conference travel.

Owns 4–6 enterprise client relationships and a $1M–$3M portfolio. Leads technical discovery, requirements gathering, solution alignment, roadmap planning, risk management, and cross-functional delivery coordination. Advises clients on digital platforms, commerce, cloud, integrations, analytics, and software delivery. Partners with business development on proposals and expansion opportunities while maintaining account and pipeline data in HubSpot.