Teams at Tru Inc.

Owns 4–6 enterprise client relationships and a $1M–$3M portfolio. Leads technical discovery, requirements gathering, solution alignment, roadmap planning, risk management, and cross-functional delivery coordination. Advises clients on digital platforms, commerce, cloud, integrations, analytics, and software delivery. Partners with business development on proposals and expansion opportunities while maintaining account and pipeline data in HubSpot.

Own and support enterprise client accounts valued at approximately $1M–$3M. Manage client relationships, budgets, contracts, invoicing, account health, delivery alignment, quarterly business reviews, strategic roadmaps, and growth opportunities. Partner with engineering, marketing, strategy, and delivery teams to translate client priorities into digital initiatives across CRM, commerce, analytics, marketing automation, and digital experience platforms. Maintain CRM and pipeline accuracy while managing risks, proposals, statements of work, and stakeholder expectations.

Manage digital projects from planning through delivery: create project plans, track progress, manage risks, coordinate teams, communicate with clients, and monitor budgets and timelines to ensure on-time, on-budget delivery.