Jobs at TransUnion

Drives growth for identity and fraud solutions across Canada by developing opportunities, consulting with customers, leading presentations and demonstrations, supporting proof-of-concepts, building business cases, and advancing complex sales to close. Partners with sales, product, analytics, implementation, and market development teams while tracking pipeline, forecasting, researching fraud trends, and engaging senior decision-makers in financial services, fintech, insurance, and other markets.

Develops market strategies, commercialization plans, and go-to-market initiatives to drive growth across Canadian and international markets. Responsibilities include market sizing, competitive intelligence, opportunity prioritization, thematic selling, product lifecycle input, client workshops, sales enablement, and cross-functional alignment. The role translates market and client insights into repeatable playbooks, use cases, value propositions, pricing inputs, and adoption strategies while influencing senior stakeholders and supporting operational excellence.

Drive growth for identity verification and fraud prevention solutions across Canada. Partner with sales teams to develop and close new opportunities, consult with fraud, risk, operations, and executive stakeholders, build ROI-focused business cases, lead demonstrations and proof-of-concepts, and exceed sales targets. The role requires expert knowledge of fraud and identity risks, strong senior-stakeholder presentation skills, strategic sales planning, forecasting, and cross-functional collaboration.

Leads the strategy, roadmap, development, launch, and scaling of Canadian income and employment verification products. Owns product vision, customer discovery, experimentation, user experience, API and data requirements, analytics, pricing, packaging, compliance, and rollout planning. Partners with technology, operations, sales, marketing, legal, data providers, and customer success teams to deliver secure, compliant products and drive continuous improvement through performance metrics and customer insights.

Provides Canadian product and commercial legal counsel, primarily supporting product development, privacy impact assessments, regulatory compliance, product launches, terms of use, and privacy policies. Reviews and negotiates commercial contracts, advises management and cross-functional teams, monitors legislative changes, mitigates legal risk, and delivers internal legal training. Requires Ontario legal licensure and expertise in Canadian privacy, contract, and corporate-commercial law.

Supports sales revenue operations through forecasting, performance reporting, dashboards, quota and compensation planning, and data-driven analysis. Maintains Salesforce opportunity and account-management standards, supports territory planning and transfers, prepares executive presentations, and drives strategic cross-functional initiatives. The role requires strong analytical, financial planning, communication, presentation, stakeholder influence, and project management skills, along with advanced Microsoft Excel and Salesforce proficiency.

Manages B2B collections for overdue receivables, contacting clients, coordinating payment plans, resolving invoice disputes, documenting collection activity, and collaborating with sales and internal teams. The role handles escalated accounts, manages competing priorities, and serves as an informal resource for less experienced team members. Fluency in English and French, strong communication skills, Excel proficiency, and at least three years of collections experience are required.

Leads end-to-end analytics consulting engagements for credit risk and business intelligence clients. Responsibilities include requirements gathering, data extraction, statistical analysis, predictive modeling, validation, benchmarking, insight generation, executive presentations, project planning, and regulatory compliance. Partners with Sales, Solution Consultants, analysts, and cross-functional teams to deliver customized analytical solutions, identify new opportunities, guide analysts, and translate complex findings into actionable business recommendations and revenue-generating outcomes.

Manage customer onboarding, implementations, member codes, access configurations, operational requests, ticket queues, and complex escalations. Coordinate stakeholders and projects while meeting SLAs and quality standards. Perform QA reviews, training, documentation, workload oversight, and process improvements. Serve as a subject matter expert and provide operational leadership during manager absences.

Leads end-to-end analytics consulting engagements for credit risk and business intelligence clients. Responsibilities include requirements gathering, data extraction and transformation, statistical analysis, predictive modeling, validation, benchmarking, insight development, executive presentations, and project management. Partners with Sales and Solution Consultants to define solutions, support proposals, identify growth opportunities, and deliver measurable client outcomes. Provides technical guidance to analysts, ensures regulatory and model-risk compliance, manages concurrent engagements, and translates complex findings into actionable business recommendations.

Lead systems design by translating business needs into detailed technical designs, create design artifacts, define system interactions, guide development and UAT, coordinate internal and external teams, oversee release management and system maintenance, and align technology solutions with business stakeholders.

Manage procurement for indirect categories (Marketing, IT, HR, Professional Services, Facilities): lead RFx, sourcing, negotiation and contracting; control purchase orders; manage supplier relationships and KPIs; perform market analysis, reporting automation, drive cost savings and process improvements, and ensure third-party regulatory compliance.

The Director, Client Strategy & Growth Enablement leads strategic client engagements, drives product innovation, and collaborates with senior leadership to enhance client performance and market presence.

Lead and deliver strategic business and technology initiatives end-to-end. Define objectives, align stakeholders, manage governance, risks, issues, and change. Drive portfolio planning, continuous improvement, and adoption of data, automation, and AI-enabled tools to improve delivery, reporting, and organizational effectiveness.

Serve as Scrum Master coaching and facilitating Scrum/ART ceremonies, remove impediments, track Agile metrics, support Product Owners, drive Lean-Agile transformation, manage dependencies and reporting across teams to ensure value delivery.