Jobs at TP

Partner with a portfolio of new advertisers to onboard, develop and optimize online ad campaigns. Meet productivity, upsell, and customer-impact targets through outbound/inbound calls, provide consultative guidance, create business plans, and manage daily activities independently to drive client goals and campaign performance.

Lead multiple sales clusters for an AI advertising platform, develop sales strategies, coach and onboard sales teams, analyze performance via dashboards, manage client relationships, present business reviews, ensure compliance, and drive growth through strategic frameworks and advanced analytics.

The Remote Bilingual Travel Representative will assist customers with travel bookings, provide information on travel options, and handle inquiries about existing itineraries. The role focuses on transforming customer inquiries into sales while meeting quality standards.

Provide onsite HR guidance to leaders and operations teams, resolve employee relations and labour issues, support HR programs and organizational changes, act as onsite Health & Safety representative, collaborate with Talent Acquisition, Employee Relations, Training and HR Helpdesk, and contribute to HR projects and process improvements to improve employee experience and operational effectiveness.

The Quality Analyst will perform quality reviews, manage metrics reporting, analyze performance data, and coordinate with training and operations to improve agent quality and process adherence.

Handle end-to-end ownership of complex, high-value escalations for guests and hosts. Mediate, negotiate, and make discretionary decisions to resolve urgent cases. Communicate with stakeholders, provide policy expertise, drive continuous improvement, and support pilots to enhance customer experience.

Drive inbound and outbound B2B acquisition for an AI advertising platform. Prospect via cold calls, email, and social selling; perform needs analysis; present tailored AI ad solutions; manage full sales cycle and CRM tracking; hit revenue targets; collaborate for onboarding and customer success; upsell/cross-sell when appropriate.

Support Pinterest Enterprise Sales by managing client accounts, optimizing ad campaigns, developing media plans, handling campaign setup and reporting, and driving upsell and revenue growth through data-driven insights and stakeholder relationships.

Partner with stakeholders to build and maintain reporting frameworks and dashboards (SQL, Looker, Excel/Google Sheets), perform trend, correlation, quartile and root-cause analyses, produce sales forecasts and KPI reporting, and ensure ongoing data capture and management for digital advertising sales.

The Business Analyst role involves data analysis, managing KPIs, stakeholder engagement, and creating dashboards for performance insights. Requires proficiency in SQL and Excel, focused on improving business processes and data management.

Prospect, sell, and manage advertising clients across channels. Develop outbound strategies, deliver tailored pitches, build client relationships, monitor campaign performance, and meet revenue targets while using CRM tools.

The Business Development Assistant will engage with prospective clients, explain Google products, manage sales campaigns, and achieve monthly quotas while utilizing CRM systems.

The Small Business Analyst manages delinquent accounts, negotiates with customers for resolution, and analyzes risks while collaborating across departments to improve processes and documentation.

The Business Development Representative supports Google's New Business Sales Team by identifying leads, managing sales pipelines, and facilitating client interactions to drive sales of Google marketing products.

The Operations Supervisor directs team performance, ensuring high customer satisfaction and operational excellence. Key responsibilities include performance management, monitoring SLAs, and fostering a supportive team culture.

The Business Analyst collects and analyzes data, prepares reports, manages KPI metrics, and ensures data integrity while collaborating on process improvements.

The Operations Manager oversees the performance of customer operations, ensuring service levels are met and driving employee engagement and continuous improvement.

The Quality Analyst will ensure compliance with quality standards in support services, perform evaluations, analyze data for trends, and collaborate on process improvements.

The Business Analyst optimizes call center operations by analyzing data, implementing process improvements, and reporting on performance metrics to enhance efficiency and customer satisfaction.

Lead and manage a customer service team to meet CSAT, Quality, NPS, and operational SLAs. Monitor performance, conduct quality audits, provide coaching and development, manage attendance and leave, escalate disciplinary issues, and collaborate with Quality, Training, and Client teams to close process gaps. Provide regular performance reporting and support team development and calibration activities in a fully onsite environment.