Jobs at TouchBistro

The Senior Manager, Product Support will oversee customer support and WFM operations, ensuring SLAs are met, enhancing customer experience, and driving team performance through coaching and QA programs.

The Senior Manager will drive system and process changes, design scalable workflows, lead the CS Optimization team, and improve customer experience through automation and process improvements.

Lead the strategy and execution of Customer Success operations by unifying technology, leveraging data for decisions, and integrating AI into workflows to enhance customer engagement and retention.

You will develop high-quality mobile features, modernize legacy code, collaborate with teams, ensure code quality, and mentor juniors.

The Senior Mobile Software Developer will own React Native features, ensuring high-quality app performance across iOS and Android, while mentoring others and improving engineering standards.

The HR Business Partner will provide strategic advice on performance, engagement, and employee relations while optimizing HR processes and supporting leaders across the organization.

The Sales Operations Specialist will optimize sales processes, support day-to-day management of sales tools, analyze performance metrics, and provide strategic insights to enhance growth.