Teams at Topcon Corporation

Provide on-site installation, configuration, networking, training, and support for ophthalmic imaging devices. Deliver clinical training to physicians and staff, assist IT integration, support demos and trade shows, maintain documentation, and coordinate heavy travel for customer-facing deployments.

Lead downstream commercial execution and lifecycle management for Topcon's refraction products. Gather market and customer insights, develop messaging and launch materials, enable sales and field teams, support post-market quality and regulatory collaboration, and partner with R&D on requirements and global product lifecycle activities.

Support Canadian sales by processing and validating orders, preparing quotes, resolving order issues, coordinating with Sales/Finance/Operations, maintaining reports and backlog tracking, assisting with installations and events, and providing bilingual (English/French) customer and sales support.