Teams at Too Good To Go

Bilingual (Italian/English) Customer Experience Specialist providing support to users and partners via email, chat, phone and social media. Manage priority incidents, proactively contact stakeholders, use CRMs to resolve issues, and relay customer insights to internal teams while promoting sustainable behaviour and building strong customer relationships.

Provide bilingual (French/English) support to users and partners via email, chat, phone and social channels; handle priority cases, proactively contact stakeholders, build processes, represent the brand, and relay customer insights to internal teams.

Perform full-cycle inside sales: cold-call and email prospects (restaurants, cafes, bakeries, convenience stores), sign up and onboard partners, train them on the app, manage a sales pipeline, research and identify decision-makers, hit individual targets, and collaborate with the team to grow partner community and reduce food waste.