Jobs at Toast

Build and scale Toast’s earnings platform, including tip pooling, redistribution, wage calculation, and earnings retrieval systems. Develop reliable backend services using event-driven architecture, participate in design through deployment, monitor and troubleshoot performance, test and debug code, conduct reviews, and collaborate with product and design. The role focuses on calculation correctness, scalability, and infrastructure that directly affects restaurant employee pay and product revenue.

Supports sales teams by demonstrating Toast’s restaurant technology platform to mid-market and enterprise prospects. Serves as a product and industry subject matter expert, explains APIs and integrated solutions, consults on restaurant operations, supports sales enablement, communicates product gaps, and coordinates with Product, Marketing, Onboarding, and Sales teams. Requires restaurant or hospitality technology sales experience, cloud POS knowledge, strong presentation skills, and nationwide customer travel.

Prospect and acquire convenience stores, grocery stores, and bottle shops for Toast’s retail platform. Manage the full consultative sales cycle, generate leads, conduct product demonstrations, tailor solutions, negotiate with decision-makers, and maintain sales activities in Salesforce. Collaborate cross-functionally to ensure successful delivery, understand competitors, and grow Toast’s presence within an assigned geographic territory.

The Senior Software Engineer will design, develop, and maintain scalable backend systems for Toast's Scheduling product, ensuring quality and reliability. Responsibilities include code ownership, mentoring team members, and collaborating with product and design teams.

Manages and develops a team of Inside Account Executives, driving quota attainment and market expansion. Responsibilities include hiring, coaching discovery and demos, developing go-to-market strategies, managing technology partnerships, tracking performance in Salesforce, and coordinating with onboarding and customer care teams. The role also supports international process development and monitors funnel metrics such as activity volume and opportunity creation.

Leads product marketing strategy and execution, including positioning, messaging, customer and market insights, product launches, go-to-market programs, competitive strategy, sales enablement, and marketing content. Partners cross-functionally with Product, Sales, Customer Success, Demand Generation, Analytics, and Creative teams to drive customer adoption, pipeline, revenue, and market growth.

Build, manage, and optimize automated lifecycle marketing journeys across onboarding, activation, adoption, retention, renewal support, cross-sell, and expansion. Lead behavior-based segmentation, personalization, AI-enabled workflows, campaign testing, performance reporting, and predictive targeting. Partner with Product Marketing, Sales, Customer Success, Revenue Operations, Product, and Analytics to increase engagement, product adoption, retention, pipeline, bookings, and revenue.

Design and scale distributed backend microservices for restaurant reservations, guest management, payments, floor management, and table operations. Build integrations, POS synchronization, entitlement and usage-metering services, and asynchronous workflows. Ensure reliability through observability, automated testing, schema design, latency optimization, and resilient distributed systems. Collaborate with global engineering, product, mobile, web, and UX teams while mentoring engineers and leading technical design reviews.

Lead international integration engineering by architecting scalable distributed systems and an AI-powered development harness for partner integrations. Guide technical strategy, mentor engineers, review architecture and code, establish development and deployment best practices, and deliver production solutions. Collaborate with product, design, QA, UX, and partner engineering teams while using Java, Kotlin, event-driven messaging, and cloud technologies.

Design, build, deploy, and maintain scalable backend features and APIs for enterprise restaurant products. Lead complex projects, ensure quality with automated testing, monitor rollouts, collaborate with UX/PM, mentor engineers, and partner across teams to improve functionality and reliability for customers.