Jobs at Toast

Serve as the strategic HR partner for a 2,000+ person R&D organization spanning Engineering, Product, and Design. Advise senior leaders on organizational design, restructurings, performance calibration, feedback culture, engagement, compensation, leveling, and people programs. Use employee data, engagement metrics, headcount models, and AI tools to inform decisions and measure outcomes. Support globally distributed teams and influence VP- and SVP-level stakeholders.

Supports sales teams by demonstrating Toast’s restaurant technology platform to mid-market and enterprise prospects. Serves as a product and industry subject matter expert, explains APIs and integrated solutions, consults on restaurant operations, supports sales enablement, communicates product gaps, and coordinates with Product, Marketing, Onboarding, and Sales teams. Requires restaurant or hospitality technology sales experience, cloud POS knowledge, strong presentation skills, and nationwide customer travel.

Field sales role targeting restaurants in West Toronto. Prospect and self-source leads, manage full sales cycle, conduct demos, customize solutions, close deals, and coordinate with internal teams. Use Salesforce to track activities. Role is 80% in-field and requires local residency or relocation.

Prospect local restaurants, manage the full sales cycle, conduct product demonstrations, customize Toast solutions, negotiate with decision-makers, and close new business. The role requires maintaining sales activities in Salesforce, understanding competitors, coordinating with internal teams to ensure delivery expectations are met, and consistently achieving sales goals in a hybrid environment.

Prospect restaurants, manage the full sales cycle, conduct product demos, develop customized solutions, negotiate with decision-makers, and close new business. The role requires using Salesforce to manage sales activities, understanding the competitive landscape, and partnering cross-functionally to ensure successful delivery. This is a hybrid position requiring two days per week in the Toronto office.

Prospect and acquire new golf course and country club accounts across an assigned territory. Manage the full consultative sales cycle, from lead generation and initial outreach through demos, negotiation, and closing. Use Salesforce to track sales activities, understand competitors, and tailor Toast solutions to customer needs. Collaborate with internal teams and partners to ensure successful delivery, identify product gaps, provide feedback, and support growth in the golf market.

The Senior Software Engineer will design, develop, and maintain scalable backend systems for Toast's Scheduling product, ensuring quality and reliability. Responsibilities include code ownership, mentoring team members, and collaborating with product and design teams.

Drive new restaurant customer acquisition in Brampton/Mississauga using a consultative, territory-based approach. Source prospects, run demos, manage the full sales cycle, negotiate deals, and collaborate with internal teams to ensure delivery. Use CRM to track activity and position Toast against competitors. Field role with heavy in-person selling and local travel.

Design and scale distributed backend microservices for restaurant reservations, guest management, payments, floor management, and table operations. Build integrations, POS synchronization, entitlement and usage-metering services, and asynchronous workflows. Ensure reliability through observability, automated testing, schema design, latency optimization, and resilient distributed systems. Collaborate with global engineering, product, mobile, web, and UX teams while mentoring engineers and leading technical design reviews.

Build and scale backend microservices for international restaurant reservations and table management. Develop Java/Kotlin APIs, payment and notification services, data synchronization endpoints, and asynchronous event consumers using AWS and distributed systems. Write automated tests, monitor service health, analyze logs and metrics, participate in on-call rotations, and collaborate through agile ceremonies, code reviews, and technical design discussions.

Design, build, and ship end-to-end features across backend services, APIs, and web interfaces. Develop scalable, reliable systems using Java, Kotlin, React, and TypeScript; solve complex scaling challenges; improve testing, observability, and code quality; and mentor engineers. Work includes internationalization, retail commerce, enterprise systems, payment infrastructure, and distributed platforms.

Conducts at least 100 daily outreach activities through calls, email, and social channels; qualifies prospective restaurant and business customers; hosts discovery calls; schedules meetings; and hands qualified opportunities to Account Executives. The role includes structured sales training and advancement toward an Account Executive position. Success requires Vietnamese and English fluency, resilience, strong communication, organization, critical thinking, and consistent achievement of activity goals.

Lead international integration engineering by architecting scalable distributed systems and an AI-powered development harness for partner integrations. Guide technical strategy, mentor engineers, review architecture and code, establish development and deployment best practices, and deliver production solutions. Collaborate with product, design, QA, UX, and partner engineering teams while using Java, Kotlin, event-driven messaging, and cloud technologies.

Build and productionize statistical and ML models for Toast's restaurant platform. Partner with engineers, product, and business teams to mine data, design experiments, evaluate models, and communicate actionable insights that drive product growth and customer outcomes.

Lead design and delivery of scalable ML systems across the full lifecycle for recommendations, forecasting, targeting, and personalization. Collaborate with engineers and product teams, set modeling and productionization standards, mentor data scientists, guide architecture and experimentation, and apply cloud and MLOps best practices to drive measurable product and business impact.

Design, build, deploy, and maintain scalable backend features and APIs for enterprise restaurant products. Lead complex projects, ensure quality with automated testing, monitor rollouts, collaborate with UX/PM, mentor engineers, and partner across teams to improve functionality and reliability for customers.