Jobs at Toast

Creates new sales opportunities through cold calling, email, and social outreach to restaurants. Researches assigned territories, develops outreach plans, schedules product demonstrations for Account Executives, builds restaurant partnerships, shares customer feedback, and positions Toast against competitors. The role requires strong communication, objection handling, organization, prospecting experience, and resilience in a fast-paced environment.

Prospect and acquire convenience stores, grocery stores, and bottle shops for Toast’s retail platform. Manage the full consultative sales cycle, generate leads, conduct product demonstrations, tailor solutions, negotiate with decision-makers, and maintain sales activities in Salesforce. Collaborate cross-functionally to ensure successful delivery, understand competitors, and grow Toast’s presence within an assigned geographic territory.

Build and scale Toast’s earnings platform, including tip pooling, redistribution, wage calculation, and earnings retrieval systems. Develop reliable backend services using event-driven architecture, participate in design through deployment, monitor and troubleshoot performance, test and debug code, conduct reviews, and collaborate with product and design. The role focuses on calculation correctness, scalability, and infrastructure that directly affects restaurant employee pay and product revenue.

The Senior Software Engineer will design, develop, and maintain scalable backend systems for Toast's Scheduling product, ensuring quality and reliability. Responsibilities include code ownership, mentoring team members, and collaborating with product and design teams.

Manages and develops a team of Inside Account Executives, driving quota attainment and market expansion. Responsibilities include hiring, coaching discovery and demos, developing go-to-market strategies, managing technology partnerships, tracking performance in Salesforce, and coordinating with onboarding and customer care teams. The role also supports international process development and monitors funnel metrics such as activity volume and opportunity creation.

Field sales role targeting restaurants in West Toronto. Prospect and self-source leads, manage full sales cycle, conduct demos, customize solutions, close deals, and coordinate with internal teams. Use Salesforce to track activities. Role is 80% in-field and requires local residency or relocation.

Drive new restaurant customer acquisition in Brampton/Mississauga using a consultative, territory-based approach. Source prospects, run demos, manage the full sales cycle, negotiate deals, and collaborate with internal teams to ensure delivery. Use CRM to track activity and position Toast against competitors. Field role with heavy in-person selling and local travel.

Design and scale distributed backend microservices for restaurant reservations, guest management, payments, floor management, and table operations. Build integrations, POS synchronization, entitlement and usage-metering services, and asynchronous workflows. Ensure reliability through observability, automated testing, schema design, latency optimization, and resilient distributed systems. Collaborate with global engineering, product, mobile, web, and UX teams while mentoring engineers and leading technical design reviews.

Build and scale backend microservices for international restaurant reservations and table management. Develop Java/Kotlin APIs, payment and notification services, data synchronization endpoints, and asynchronous event consumers using AWS and distributed systems. Write automated tests, monitor service health, analyze logs and metrics, participate in on-call rotations, and collaborate through agile ceremonies, code reviews, and technical design discussions.

Lead international integration engineering by architecting scalable distributed systems and an AI-powered development harness for partner integrations. Guide technical strategy, mentor engineers, review architecture and code, establish development and deployment best practices, and deliver production solutions. Collaborate with product, design, QA, UX, and partner engineering teams while using Java, Kotlin, event-driven messaging, and cloud technologies.

Lead design and delivery of scalable ML systems across the full lifecycle for recommendations, forecasting, targeting, and personalization. Collaborate with engineers and product teams, set modeling and productionization standards, mentor data scientists, guide architecture and experimentation, and apply cloud and MLOps best practices to drive measurable product and business impact.

Design, build, deploy, and maintain scalable backend features and APIs for enterprise restaurant products. Lead complex projects, ensure quality with automated testing, monitor rollouts, collaborate with UX/PM, mentor engineers, and partner across teams to improve functionality and reliability for customers.