Jobs at Tipalti

Own the full SaaS sales cycle from prospecting through close, generate and qualify opportunities, manage client relationships, deliver tailored product solutions, and achieve revenue quotas. The role requires direct SaaS sales experience, strong communication and negotiation skills, effective collaboration with cross-functional teams, and the ability to conduct automated product demonstrations. This hybrid position involves outbound and inbound selling of Tipalti’s finance automation platform.

The Site Reliability Engineer will improve system reliability, performance, and scalability through incident response, postmortems, automation, SLO implementation, failure analysis, capacity planning, service reviews, architecture design, and on-call support. The role requires software engineering experience, production lifecycle ownership, troubleshooting, application architecture knowledge, and experience with large-scale platforms. Preferred skills include monitoring with OpenTelemetry and Prometheus, scripting, SRE experience, networking, and cloud platforms such as AWS, GCP, or Azure.

Lead design, configuration, and operation of AI-powered sales tools and workflows. Translate field needs into technical requirements, own the AI sales roadmap, deploy and iterate integrations and automations, measure adoption and revenue impact, and coordinate cross-functional stakeholders to scale AI use cases across the sales lifecycle.

Manage end-to-end People Operations for US and Canada, including benefits and leave administration, immigration coordination, employee lifecycle administration, HR systems data integrity, absence management, HR analytics and reporting, and process documentation while acting as first point of contact for employee queries.

Lead post-go-live customer experience for partner-referred accounts, driving adoption, retention, and advocacy. Build and scale partner-led CS processes, manage escalations, collaborate with Partners and Account Management, mentor teammates, and use CS insights to shape partner strategy and customer solutions.

Lead product marketing strategy for Tipalti's finance automation platform: define messaging/positioning, drive GTM plans and product launches, deliver sales enablement, manage analyst relations, and translate customer insights into go-to-market and product recommendations to accelerate growth.

Partner with Customer Success and Onboarding leadership to design processes, analytics, and systems across the post-sale lifecycle. Deliver health, renewal, and lifecycle analytics, support front-line teams, drive process and automation strategy, build AI-enabled workflows, and lead ad hoc RevOps projects including capacity and forecasting models.

Provide senior commercial legal support for sales- and vendor-side contracts (SaaS, DPAs, NDAs, SOWs, partner agreements). Negotiate terms, resolve security/privacy escalations, advise cross-functional stakeholders, improve contracting playbooks, integrate AI into workflows, and independently manage a full portfolio of matters from intake to signature.