Teams at Tapestry - Coach and Kate Spade

Lead regional retail training and customer experience initiatives, deliver and implement sales, service, and clienteling programs, monitor KPIs, coach store teams and managers, support onboarding and digital tool adoption (Coach Journey, Client Compass), and drive consistent brand service standards across the market.

Provide friendly, accurate cash wrap and floor support: operate POS, process shipments, maintain stockroom and visual merchandising, assist customers, follow loss-prevention and housekeeping standards.

Provide friendly, efficient customer service at cash wrap and on the sales floor; operate POS and handle cash/media; receive and organize shipments; manage stock levels and visual merchandising; support loss prevention and maintain housekeeping; work flexible retail hours and lift/move merchandise.