Teams at Tapestry - Coach and Kate Spade

The Sales Support Associate provides customer service, operates POS, maintains stock, and supports store operations, ensuring a welcoming environment.

Serve as a Coach brand ambassador delivering personalized luxury retail experiences. Drive sales through styling, cross-selling, clienteling, and social selling. Operate mobile POS, handle transactions, support inventory and visual merchandising, maintain floor standards, and meet individual and team KPIs. Work collaboratively, participate in training, and follow store policies.

Assist the Store Leader in maximizing store productivity, coaching staff, driving sales, ensuring operational excellence, and maintaining brand standards.