Jobs at Tapestry - Coach and Kate Spade

The Sales Support Associate provides customer service, operates POS, maintains stock, and supports store operations, ensuring a welcoming environment.

Serve as a Coach brand ambassador delivering personalized luxury retail experiences. Drive sales through styling, cross-selling, clienteling, and social selling. Operate mobile POS, handle transactions, support inventory and visual merchandising, maintain floor standards, and meet individual and team KPIs. Work collaboratively, participate in training, and follow store policies.

Assist the Store Leader in maximizing store productivity, coaching staff, driving sales, ensuring operational excellence, and maintaining brand standards.

Provide friendly, efficient customer service at cash wrap and on the sales floor. Operate POS, process shipments and transfers, maintain stockroom and merchandising, support loss prevention, and assist with visual updates and social engagement. Lift merchandise and work flexible retail hours.

Front-line brand ambassador delivering personalized luxury retail service, meeting individual and store sales goals, using mobile POS and clienteling tools, executing transactions, inventory, visual merchandising, and stockroom duties. Source and follow up with customers, support team performance, participate in trainings and brand initiatives, and maintain service and asset-protection standards. Must handle flexible schedules and physical tasks.

Provide friendly, accurate cash wrap and floor support: operate POS, process shipments, maintain stockroom and visual merchandising, assist customers, follow loss-prevention and housekeeping standards.

As Acting Store Manager, you will lead store operations, drive sales and profitability, inspire and develop a diverse team, and ensure exceptional customer experiences, all while managing daily operations and fostering an inclusive culture.

The Assistant Store Leader supports the Store Leader in driving store performance, enhancing customer experience, managing staff, and maintaining operational standards.

Support store operations and team performance by coaching staff, ensuring customer service excellence, and maintaining the sales floor and stockroom. Perform physical tasks (lifting, climbing, bending), develop direct reports, build effective teams, and drive results while upholding company competencies and people-management expectations.

The Sales Associate III represents Coach, providing personalized shopping experiences, driving sales through customer interaction, and managing store operations and merchandising.

Provide friendly, knowledgeable customer service and styling advice to drive sales. Maintain product knowledge across categories, support POS transactions, keep stockroom organized, and assist with visual merchandising. Work flexible retail hours, lift and move merchandise, and use omni-channel selling techniques to create complete looks and repeat customers.

The Sales Associate is responsible for delivering personalized shopping experiences, achieving sales goals, managing operations, and maintaining store standards.

The Sales Associate represents Coach, delivers a personalized shopping experience, meets sales goals, and supports store operations through various customer engagement and operational tasks.

Greet and assist customers, operate POS and handle cash, manage inventory and stockroom processing, execute visual merchandising, maintain housekeeping, and follow loss prevention procedures to support store sales and operations.

Lead and coach store teams on visual merchandising standards across assigned market. Execute visual guidelines, conduct mapping and on-floor coaching, support new store openings and renovations, manage visual projects end-to-end, develop store action plans with managers, and produce status updates and presentations using Excel and PowerPoint.

The Stylist assists customers in selecting products that suit their style, providing styling advice, and ensuring a seamless checkout experience. Responsibilities include engaging with customers, showcasing multiple ways to wear products, and maintaining operational excellence.

Partner with the Store Manager to drive sales, deliver exceptional customer service, develop and coach staff, execute omni-channel and merchandising initiatives, oversee operations (scheduling, payroll, loss prevention), and maintain store safety and vendor relationships to meet KPIs and brand standards.

Provide friendly, knowledgeable customer service and styling advice to drive sales. Assist customers with product selection, complete POS transactions, maintain stockroom organization, and support visual merchandising. Work flexible retail hours, lift up to 50 lbs occasionally, and use omni-channel selling techniques to meet store goals.

The Stylist engages customers with product knowledge, provides styling advice, enhances their shopping experience, and drives sales through effective customer interaction.

The Stylist is responsible for engaging customers, providing styling advice, driving sales through knowledge of product attributes, and maintaining operational excellence.