Jobs at Tapestry - Coach and Kate Spade

Lead regional retail training and customer experience initiatives, deliver and implement sales, service, and clienteling programs, monitor KPIs, coach store teams and managers, support onboarding and digital tool adoption (Coach Journey, Client Compass), and drive consistent brand service standards across the market.

Provide friendly, accurate cash wrap and floor support: operate POS, process shipments, maintain stockroom and visual merchandising, assist customers, follow loss-prevention and housekeeping standards.

Provide friendly, efficient customer service at cash wrap and on the sales floor; operate POS and handle cash/media; receive and organize shipments; manage stock levels and visual merchandising; support loss prevention and maintain housekeeping; work flexible retail hours and lift/move merchandise.

Greet and assist customers, operate POS and handle cash, manage inventory and stockroom processing, execute visual merchandising, maintain housekeeping, and follow loss prevention procedures to support store sales and operations.

Provide friendly, accurate point-of-sale service, maintain cash wrap and stockroom, receive and process shipments, replenish merchandise, execute visual merchandising, support sales floor and customer requests, uphold loss prevention and housekeeping standards.

The Assistant Store Leader supports the Store Leader in driving store performance, enhancing customer experience, managing staff, and maintaining operational standards.

Support store operations and team performance by coaching staff, ensuring customer service excellence, and maintaining the sales floor and stockroom. Perform physical tasks (lifting, climbing, bending), develop direct reports, build effective teams, and drive results while upholding company competencies and people-management expectations.

Provide personalized styling and sales support on the sales floor: greet customers, assess needs, recommend products and complete transactions. Maintain product knowledge, organize stockroom, support POS operations, meet sales goals, and work flexible hours. Perform light physical tasks including lifting and merchandising.

The Sales Associate is responsible for delivering personalized shopping experiences, achieving sales goals, managing operations, and maintaining store standards.

The Sales Associate III represents Coach, providing personalized shopping experiences, driving sales through customer interaction, and managing store operations and merchandising.

Deliver warm, professional customer service at cash wrap and on the sales floor. Operate POS, handle cash/media, receive and process shipments, maintain stockroom and inventory, replenish merchandise, execute visual merchandising updates, support loss prevention, and work flexible retail schedules with occasional heavy lifting.

Lead and coach store teams on visual merchandising standards across assigned market. Execute visual guidelines, conduct mapping and on-floor coaching, support new store openings and renovations, manage visual projects end-to-end, develop store action plans with managers, and produce status updates and presentations using Excel and PowerPoint.

The Stylist assists customers in selecting products that suit their style, providing styling advice, and ensuring a seamless checkout experience. Responsibilities include engaging with customers, showcasing multiple ways to wear products, and maintaining operational excellence.

Act as a Coach brand ambassador delivering personalized luxury retail service. Drive sales through styling, cross-selling, social and mobile POS channels; meet individual and store KPIs. Perform daily store operations including transactions, inventory, visual merchandising, and asset protection. Support teammates, participate in training and brand initiatives, and maintain a professional, customer-focused floor presence. Must handle physical tasks and flexible scheduling.

The Stylist engages customers with product knowledge, provides styling advice, enhances their shopping experience, and drives sales through effective customer interaction.

The Stylist is responsible for engaging customers, providing styling advice, driving sales through knowledge of product attributes, and maintaining operational excellence.

Partner with the Store Manager to drive sales, deliver exceptional customer service, develop and coach staff, execute omni-channel and merchandising initiatives, oversee operations (scheduling, payroll, loss prevention), and maintain store safety and vendor relationships to meet KPIs and brand standards.

Front-line brand ambassador delivering personalized luxury retail service; drives sales through styling, upselling, clienteling and social selling; uses mobile POS and clienteling tools; supports store operations including transactions, inventory, visual merchandising, and asset protection; works flexible retail hours and performs physical stockroom duties.

The Sales Associate promotes the Coach brand by delivering personalized shopping experiences, meeting sales goals, maintaining store operations, and fostering client relationships through tailored recommendations and product expertise.

The Sales Support Associate interacts with customers, operates POS systems, manages stock levels, and ensures store organization while embodying brand values and providing excellent service.