Jobs at Stripe

Lead and grow Stripe’s Paid Support team serving large strategic users. Manage technical account managers and managers, set team strategy and goals, hire and retain talent, coach performance, improve service quality through data, support revenue growth, and partner with sales, product, engineering, and support leadership. Champion user needs and help scale the organization through recruiting, training, policy development, process design, and strategic operational initiatives.

Drive go-to-market strategy and execution for payments products, including product launches, audience segmentation, customer insights, messaging, positioning, pricing and packaging input, thought leadership content, and sales enablement. Partner cross-functionally with product, partnerships, sales, and marketing teams to increase product awareness, demand, and adoption.

Build and deploy software solving complex problems for Stripe’s financial infrastructure. Collaborate on multi-person coding projects, learn unfamiliar systems through research and mentorship, communicate clearly with stakeholders, and use AI tools while rigorously reviewing and validating outputs. Work may span frontend, backend, infrastructure, large codebases, code reviews, production updates, and independently led projects.

Software engineering interns build and ship production software across Stripe’s technology stack, contribute to technical design and code reviews, collaborate with engineers and stakeholders, and learn rapidly with mentorship. Projects may involve payments, fraud detection, payouts, checkout, anomaly detection, and other financial infrastructure. Candidates need computer science fundamentals, programming experience, teamwork or project experience, adaptability, and the ability to use and critically evaluate AI development tools.

The Senior People Partner will collaborate with leaders to develop HR strategies, support talent planning, and promote organizational health and productivity at Stripe.

Manage technical relationships with financial partners, drive and deliver integrations, track partner SLAs and performance, coordinate cross-functional teams, and assist incident resolution to ensure partner success.

Own and grow strategic payment method partnerships, including wallets and BNPL providers. Manage partner relationships, commercial negotiations, go-to-market initiatives, product launches, and distribution strategies that increase payment method adoption. Coordinate cross-functional stakeholders across Risk, Legal, Product, Engineering, Sales, and Marketing while defining goals, metrics, milestones, and execution processes. Use payments ecosystem expertise and performance insights to identify opportunities and support Stripe’s product and business objectives.

The role involves developing strategic partnerships, managing negotiations, and driving initiatives that enhance product investment and scalability for Stripe.

Lead Link's payments partnerships with card networks, issuers, local payment methods, and crypto providers. Define and execute partnership strategy, negotiate commercial agreements, drive technical integrations, influence product roadmap, coordinate cross-functional stakeholders, and scale partnerships to expand payment capabilities and acceptance.

Lead development and execution of high-impact strategic partnerships: build business cases, negotiate complex deals, define KPIs and milestones, and coordinate product, engineering, and GTM teams to scale partnerships and deepen executive relationships.

Build scalable, reliable ML infrastructure and services for notebooks, training, experimentation, deployment, serving, and LLM applications. Partner with ML engineers and product teams to enable production-ready MLOps workflows, improve developer productivity, and operate high-availability, low-latency systems across regions.

Design, build, maintain, and debug APIs, services, and large-scale systems handling billions of payment and money-movement requests. Collaborate cross-functionally to deliver new features, improve engineering standards and tooling, and resolve critical production issues. Mentor engineers and contribute effectively within a distributed, hybrid team.

Lead a TechOps team ensuring reliability of Financial Connections banking integrations. Define SLOs and operational metrics, manage partner escalations, prioritize integration backlog, and drive agentic LLM automation strategy. Hire and develop engineers, coordinate cross-functional planning, and represent operational needs to engineering, partnerships, compliance, and legal.

As an Engineering Manager at Stripe, you will lead teams in launching and scaling Unified Commerce experiences and managing POS integrations to support enterprise-level features. Responsibilities include driving the team roadmap, supporting technical excellence, and recruiting engineers while collaborating across Stripe.

Build next generation internal AI coding tools to enhance Stripe's engineering productivity. Collaborate across teams and represent customer experiences effectively.

Manage complex AutoFile tax escalations by investigating root causes, coordinating cross-functional teams, driving operational visibility through metrics, preparing for regulatory or system changes, and implementing process improvements to reduce recurrence and improve operator and user experience.

Design and lead architecture for real-time screening, detection, and investigation systems to enforce sanctions and AML rules. Build high-throughput, low-latency APIs and distributed pipelines, enable multi-tenant risk-as-a-service, integrate ML/LLM tooling for reviewer augmentation, drive cross-functional alignment, mentor engineers, and ensure operational reliability including on-call ownership.

Lead Stripe's Extensibility program across Scripts, Custom Objects, and Workflows. Drive cross-org decisions, own critical launch paths, shape product and engineering roadmaps, negotiate trade-offs, and ensure ProServ and Partnerships requirements are reflected and delivered.

Build, improve, and deploy fraud and loss detection models using supervised and unsupervised ML, causal inference, optimization, and experimentation. Partner with engineering and operations to productionize models, run experiments, and surface insights to shape fraud strategy and reduce financial crime.

Partner with the Link product team to analyze data, build statistical and ML models, design and analyze experiments, and produce insights to improve conversion, enable local payment methods, and develop consumer features. Communicate findings, collaborate cross-functionally, and deliver impactful, production-ready analyses and models.