Teams at Staffbase

Owns end-to-end delivery of customer-specific Staffbase platform extensions, including technical design, full-stack development, integrations, testing, deployment, and user validation. Partners with customers, Sales, consultants, and internal teams to define requirements and advise on feasibility. Promotes platform-first, secure, reusable solutions, contributes patterns to shared assets and product feedback, maintains engineering quality, participates in on-call support, and mentors less experienced engineers.

Own a portfolio of enterprise customers, develop success plans, lead business reviews, guide onboarding and platform adoption, manage renewal risks, and identify expansion opportunities. The role partners cross-functionally with Product, Support, and Sales teams, advocates for customer needs, and serves as a strategic advisor to customer teams using the Staffbase SaaS platform.

Lead complex enterprise software implementations and custom solution engagements for Fortune 100 customers. Own project plans from scoping through launch, coordinate technical and business stakeholders, manage scope, budgets, resources, partners, integrations, migrations, testing, security reviews, and governance. Translate technical complexity into executive decisions, facilitate steering committees, and ensure successful handoffs to Customer Success and ongoing support.