Jobs at Staffbase

Own a portfolio of enterprise customers, develop success plans, lead business reviews, guide onboarding and platform adoption, manage renewal risks, and identify expansion opportunities. The role partners cross-functionally with Product, Support, and Sales teams, advocates for customer needs, and serves as a strategic advisor to customer teams using the Staffbase SaaS platform.

Lead complex enterprise software implementations and custom solution engagements for Fortune 100 customers. Own project plans from scoping through launch, coordinate technical and business stakeholders, manage scope, budgets, resources, partners, integrations, migrations, testing, security reviews, and governance. Translate technical complexity into executive decisions, facilitate steering committees, and ensure successful handoffs to Customer Success and ongoing support.

Lead enterprise Staffbase implementations from planning through rollout and adoption. Manage project plans, resources, risks, customer communications, training, change management, and issue resolution. Partner with Sales and Customer Success to scope projects, create Statements of Work, support platform architecture integration, and identify expansion opportunities. Apply customer requirements and implementation best practices while providing product feedback internally. Spanish fluency is required.

Lead enterprise Staffbase implementations from onboarding through adoption and growth. Manage project plans, resources, risks, communication, deployment, change management, training, and customer adoption. Translate customer requirements into platform best practices, troubleshoot implementation issues, support Statements of Work, and partner with Sales and Customer Success to expand platform usage. Serve as the customer advocate while developing strong product and application expertise.

Lead technical design and enterprise SaaS rollouts for Spanish- and English-speaking customers. Responsibilities include architecture, integrations with Microsoft, SAP, Workday, Okta, and ADP, API and SDK guidance, security setup, troubleshooting, technical project management, workshops, documentation, presales support, executive presentations, and mentoring. The role partners with Sales, Customer Success, Product, Engineering, and system integrators to remove technical roadblocks and drive successful implementations.

Manage enterprise customer relationships, develop success plans, lead business reviews, guide onboarding and platform adoption, mitigate risks, support renewals and expansion, and advocate for customer needs. Collaborate with Product, Support, and Sales teams to drive customer outcomes and engagement across a portfolio of strategic accounts.

Lead complex enterprise software implementations and custom solution engagements for Fortune 100 customers. Own project plans from scoping through launch, coordinate technical and business stakeholders, manage scope, budgets, resources, risks, partners, integrations, testing, security reviews, and migrations, and deliver executive governance and status reporting. The role requires translating technical complexity into business decisions while ensuring successful customer handoffs to ongoing support.

Lead enterprise Staffbase implementations from onboarding through growth, managing project plans, resources, risks, and customer communications. Translate customer requirements into platform solutions, oversee deployment, change management, adoption, training, and best practices, and troubleshoot implementation issues. Partner with Sales and Customer Success on scoping, Statements of Work, architecture integration, and expansion opportunities. Provide customer feedback internally while maintaining strong product and account management expertise.

Staffbase seeks spontaneous applications from individuals passionate about inspirational communication. Join a diverse, rapidly growing team post-Series E funding to enhance employee experiences across various organizations.