Jobs at Square

Lead and develop a remote team of 8-10 SMB Account Managers to drive upsell, retention, software adoption, and churn reduction. Establish performance expectations, coach managers, run cadences and escalations, partner cross-functionally to improve customer experience, and support OKRs. Travel quarterly for team events or customer meetings.

Manage and grow a book of SMB merchants in Eastern Canada through relationship building, product education, cross-selling, upselling, pipeline management, and collaboration with Sales, Support, and Product teams to improve merchant outcomes and retention.

The Business Development Representative will manage a diverse pipeline, perform outreach through cold calling, and identify business challenges to promote Square's solutions. They will document opportunities and aim to exceed sales quotas, fostering career growth within the organization.

Drive growth and retention for Square's Retail Strategic Account Management program by advising retail executives, designing solutions, and managing key accounts.

Lead day-to-day payment network and acquiring bank escalations for Visa, Mastercard, Amex and bank partners. Investigate incidents, prepare evidence and remediation plans, respond under deadlines, conduct merchant due diligence, support audits, identify recurring risks, and drive control and workflow improvements while maintaining audit-ready case records.

The Strategic Account Manager will manage a portfolio of mid-market sellers, negotiating contracts, identifying growth opportunities, and ensuring seamless client service alongside cross-functional teams.

The Business Development Rep Associate will drive sales efforts by reaching out to prospective sellers, promoting Square's value, and managing a diverse business pipeline. Success will lead to growth opportunities within the sales organization. Candidates need to possess excellent sales instincts and a desire to grow in a sales career.

Lead and develop a remote mid-market sales team of Account Executives to drive revenue growth. Hire, train, coach, and manage KPIs, forecasting, and pipeline. Participate in client meetings, build repeatable sales processes, evolve strategy, and use customer feedback to improve products.

Lead and coach a remote team of Account Executives to meet individual and team sales quotas. Hire, train, and ramp AEs; manage KPIs, forecasting, and pipeline reviews; participate in client meetings and co-sell. Develop repeatable sales processes, evolve strategy, and use customer feedback to improve products.

Lead end-to-end enterprise sales for Square9s upmarket business: craft deal strategy, manage complex technical integrations and multi-stakeholder negotiations, partner with Solutions Engineering, align internal teams, represent the company to executives, and close high-value contracts while influencing product and go-to-market strategy.

Design and own end-to-end product experiences that drive seller onboarding, activation, adoption, and retention across mobile and web. Partner with PMs, engineers, and data science to simplify complexity, iterate quickly, and deliver high-quality, platform-native interfaces while elevating design craft and mentoring others.

Lead global referral and growth partnerships to drive seller acquisition. Define partnership strategy, source and negotiate complex commercial agreements, launch and scale integrations, manage C-level relationships, measure KPIs, and build a high-performing partnerships team across markets.

The Head of Product for Trust and Safety will unify product areas, drive strategic initiatives, and ensure seller trust across Square's products.

As an Inside Sales Account Executive at Square, you'll convert inbound leads into long-term customers while sourcing your own opportunities, managing the full sales cycle from initial engagement to closing deals.

The Senior Manager will define and drive the Services vertical strategy, enhance revenue performance, and ensure product alignment with sales efforts. They'll collaborate across teams, translate insights into actionable guidance, and shape product roadmap decisions, advocating for innovation and measurable impact on revenue.

The Manager, Outbound Sales Development leads a team of Business Development Representatives to enhance outbound pipeline generation and maintain high performance in outreach efforts. Responsibilities include strategy development, coaching, and cross-functional collaboration to optimize results and ensure accountability in execution.