Teams at SPS Commerce

Lead strategic, executive-level customer relationships for enterprise retail accounts. Drive adoption, onboarding, change management, and value realization across SPS Commerce products. Own a portfolio (up to ~15 accounts), coordinate internal teams to resolve issues, provide product feedback, negotiate contract terms, and lead planning and project management to increase customer lifetime value.

Design, build, test, deploy, and maintain scalable batch and streaming data pipelines and services processing high-volume EDI transactions. Participate in full SDLC, collaborate with analysts and product teams on analytics use cases, improve observability and performance, support production, and work in an agile, distributed team using modern DevOps practices.

Design, deploy, and maintain highly available container orchestration platforms and deployment automation. Build monitoring/observability, automate failure handling, integrate AI agent orchestration and AI coding tools, collaborate with product and service teams, write and test code, and provide documentation, capacity planning, and reliability improvements.