Teams at SpryPoint

Serve as the bridge between Sales and Product: support RFPs and pursuits, lead customer Solution Design and BRD sessions, translate commitments into well-defined Epics, coordinate specialists, author SOW language, and flag risks and roadmap misalignment so Delivery Product Owners can build with confidence.

Provide technical guidance and support for SpryPoint applications, troubleshoot software issues, improve support processes and documentation, transition clients to production, nurture client relationships, and architect solutions for client financial processes while driving product adoption.

The Solutions Engineer at SpryPoint is responsible for leading the technical sales process, creating tailored demos, and serving as a trusted advisor to utilities considering SaaS solutions for operational modernization.