Teams at SOTI

Lead end-to-end data science and machine learning initiatives, including problem formulation, data preparation, model development, evaluation, deployment, and ongoing improvement. Build production-quality Python solutions using NLP, predictive modeling, anomaly detection, forecasting, and modern AI techniques. Collaborate with Product, Engineering, QA, and stakeholders to deliver customer-facing capabilities, diagnose model and data issues, establish evaluation frameworks, and mentor other data scientists.

Manage technical relationships with enterprise customers using SOTI products. Responsibilities include customer onboarding, quarterly business reviews, technical consulting, support-case escalation, root-cause analysis, requirements gathering, work-order coordination, documentation, webinars, knowledge-base creation, and product testing. The role requires advanced technical experience, strong networking and Windows Server knowledge, customer advocacy, communication skills, and the ability to explain complex concepts to varied audiences.

Manage and grow enterprise customer and partner accounts across North America. Responsibilities include prospecting, complex sales negotiations, pipeline and forecast management, ROI presentations, product demonstrations, partner enablement, quarterly business reviews, strategic account planning, customer escalations, licensing coordination, marketing collaboration, and leading pre-sales proof-of-concept activities. The role requires SaaS sales experience, strong communication skills, cloud and mobile platform knowledge, Salesforce proficiency, and up to 35% travel.