Teams at SOTI

Provides confidential executive administrative support, including calendar and inbox management, travel arrangements, expense processing, meeting logistics, correspondence, prioritization, and relationship management. The role proactively supports senior executives, prepares documents and information, handles urgent issues, coordinates facilities and technology for meetings, and completes ad hoc projects. Strong organization, communication, multitasking, problem-solving, reporting, and Microsoft Excel and PowerPoint skills are required.

Manage customer relationships and renewals across an assigned account base. Responsibilities include meeting renewal targets, preparing quotes, upselling products and services, resolving customer needs, managing sales pipelines and forecasts, conducting inbound and outbound communications, planning sales campaigns, and strengthening relationships with customers, prospects, partners, and internal teams.

Manage and grow mid-market partner and customer accounts through channel sales, strategic mutual plans, prospecting, retention, and relationship development. Train partners on the SOTI ONE Platform, identify new OEM and resale opportunities, conduct executive presentations and business reviews, coordinate internal support resources, resolve escalated issues, and achieve assigned sales and strategic objectives. The role also requires maintaining industry knowledge and improving sales tools and processes.