Teams at Sophos

Transform SOC operational data into actionable insights to improve MDR service delivery. Analyze workflows, identify gaps and trends, define performance metrics, validate improvements, integrate AI into analysis, conduct root-cause investigations, and collaborate with cross-functional teams to enhance quality, efficiency, and customer experience.

Support and improve CI/CD pipelines, release automation, and cloud infrastructure for SaaS microservices. Deploy and troubleshoot containerized workloads (Kubernetes/EKS), write automation scripts (Groovy/Python/Bash), use Terraform for infrastructure provisioning, integrate DevSecOps tooling, communicate release status and risks, and participate in on-call rotations to maintain build and release reliability.

The Solution Architect designs AI solutions that automate workflows, collaborates with stakeholders, and integrates systems, ensuring continuous improvement and deployment.