Teams at Solventum

Drives adoption and optimization of clinician productivity solutions for Canadian healthcare customers. Assesses workflows, develops adoption plans and success metrics, delivers training and readiness sessions, monitors utilization, removes adoption barriers, and serves as a trusted advisor to clinical, operational, and IT stakeholders. Partners with product and development teams on customer feedback while improving training materials, adoption playbooks, and implementation methodologies. The role is remote in Canada with up to 25% customer travel.

Serves as a Canadian healthcare workflow and product subject matter expert for 360 Encompass implementations, adoption, and optimization. Advises customers on coding, CDI, data quality, reporting, and operational workflows; supports configuration, change management, training, demonstrations, and readiness activities. Leads workflow design and post-go-live optimization, while providing adoption metrics, reporting insights, best practices, and executive communication. Requires Canadian HIM certification, substantial healthcare experience, and customer-facing implementation or advisory expertise.

Implement healthcare information systems for Canadian healthcare customers. Responsibilities include assessing and validating coding, abstracting, CDI, and HIM workflows; configuring, testing, and supporting application environments; investigating issues; documenting risks; coordinating customer communications; supporting go-live readiness; and training administrators, super users, and end users.