Teams at Solink

Own the full enterprise sales cycle for restaurant-industry accounts, from prospecting and discovery through negotiation and close. Build strategic account plans, navigate complex buying committees, develop ROI-based business cases, expand existing accounts, and cultivate executive relationships. Represent Solink at industry events, provide restaurant-market insights, and collaborate with Customer Success, Product, Marketing, and Implementation to drive customer growth and successful multi-location rollouts.

Manage a high-volume book of SaaS customers through monthly check-ins, onboarding, adoption, retention, escalations, and expansion opportunities. Use customer health signals and usage data to prioritize engagement, build playbooks and education programs, and collaborate with Sales, Support, and Product. The role advocates for customer outcomes, explains technical concepts clearly, supports pre-sales conversations, and independently drives initiatives with minimal direction.

Legal Counsel will advise on commercial contracts, privacy, AI governance, employment, and corporate matters for a hardware-enabled SaaS business. Responsibilities include negotiating enterprise agreements, supporting Canadian, US, and EU privacy compliance, managing privacy incidents and AI governance, advising on employment law, managing outside counsel, and creating scalable legal processes, templates, playbooks, and self-service tools. The role requires autonomous cross-functional collaboration with Sales, Finance, HR, Product, and Engineering.