Teams at SOCi

Performs local SEO services for customers, including audits, keyword and performance analysis, competitive research, listings optimization, monthly reporting, and actionable recommendations. Presents insights in customer meetings and QBRs, tracks optimization actions, maintains service templates, supports Customer Success enablement, and stays current on local search trends, Google Business Profile, listings, maps, and local landing pages.

Leads SOCi’s SEO, AEO, and GEO thought leadership and visibility strategy. Develops enablement programs, playbooks, benchmarks, consulting services, and customer-facing frameworks. Partners with Product, Sales, Marketing, and Customer Success on messaging, roadmap value, client strategy, QBRs, and at-risk accounts. Produces thought leadership content, delivers training, supports SEO performance analysis, and represents the company at industry events.

Drive adoption of SOCi’s AI-powered agentic workforce across B2B SaaS customer accounts. Lead discovery sessions, workshops, webinars, and value reviews; translate AI capabilities into measurable business outcomes; help customers operationalize AI agents; identify and remove adoption barriers; and collaborate with Customer Success, Product, Sales, and Delivery teams on feedback, enablement, positioning, and repeatable adoption playbooks.