Jobs at Smile Digital Health

Develop and maintain healthcare data platform applications across the full software development lifecycle. Responsibilities include designing solutions, writing and reviewing code, building RESTful middleware, testing, documenting systems, estimating work, resolving technical issues, and supporting DevOps practices. The role requires Java and Spring expertise, API and SQL experience, Docker and CI knowledge, and collaboration across business and technical teams. Healthcare, HL7/FHIR, and full-stack experience are advantageous.

Provides advanced application and production support for healthcare data platform implementations. Responsibilities include troubleshooting complex incidents, developing Java-based enhancements and bug fixes, supporting cloud infrastructure and deployment tooling, participating in on-call rotations, conducting root cause analysis, and collaborating with Product, Engineering, QA, and clients. The role also provides technical leadership, mentorship, architecture guidance, documentation, and continuous improvement.

Lead customer implementations of Smile Digital Health solutions by configuring the platform, scripting, troubleshooting, designing technical solutions, and providing architectural guidance. Collaborate with development, product, architecture, support, and customer-facing teams to deliver scalable, secure solutions. Manage concurrent projects, support technical analysts, contribute to RFPs, participate in on-call support, and track billable work in NetSuite.

Design, deploy, and operate production-grade AKS clusters, owning cluster architecture, networking, security hardening, observability, CI/CD, and incident response. Integrate AKS with Azure services, manage deployments with Docker/Helm and GitOps, run Terraform IaC, define SLIs/SLOs, perform vulnerability management and DR planning, and provide on-call escalation and runbook documentation.

Develop AI/ML strategy and production software for Smile Digital Health’s healthcare data platform. Design architectures and implement semantic matching, RAG, document parsing, agentic systems, knowledge graphs, and evaluation workflows. Write clean, tested, documented code, integrate external components, conduct reviews, collaborate with clients and product teams, contribute to technical strategy, and mentor developers in an Agile environment.