Jobs at Sedgwick

Support national client services by managing client relationships, responding to inquiries, preparing reports and communications, assisting with contracts, rates, training, AR inquiries, CAT events, and supporting business growth through cross-selling and retention activities.

Support client services by running claims/data queries and reports, assembling contracts and renewal documents, completing corporate modifications, developing stewardship reports, providing ancillary client or departmental support, and participating in client meetings. Maintain quality program support and perform other duties as assigned.

Provide clerical support for workers' compensation claims: enter and maintain claims in the claims management system, process payments and mail, schedule appointments, handle calls, prepare reports/letters, and support quality initiatives.

Perform regular quality audits of internal, client, and vendor case files to ensure data accuracy, compliance, and service-level adherence; identify trends and improvement opportunities; compile audit results and stewardship reports; monitor action logs and project plans; update vendor resources and support the organizations quality programs.

Perform general clerical and office administration: type form letters, set up and maintain claim files, data entry, process packets and mail, prepare spreadsheets and documents, answer phones, send faxes, print reports, maintain supplies, support quality programs, and perform other assigned duties.

Provide clerical support for claims staff: enter and process new claims and payments, manage notes/diaries, handle mail and documentation, schedule appointments, answer phones, prepare reports, and support quality initiatives.

Analyze and adjudicate California workers' compensation claims by investigating facts, determining benefits due, negotiating settlements within authority, communicating with claimants and clients, and reporting to excess carriers while meeting service standards.

Provide administrative support to claims staff: enter and manage claims, process payments and mail, prepare correspondence and reports, schedule medical appointments, handle calls, and maintain records and reports. Support quality programs and perform other assigned clerical tasks.

Analyze and manage complex workers' compensation claims from investigation to resolution: determine benefits and reserves, negotiate settlements, manage litigation and subrogation, coordinate return-to-work and vendor referrals, prepare statutory filings, ensure accurate documentation and client communication, and meet service expectations.

Ensure quality and regulatory compliance for California workers' compensation claims. Review and analyze claim processes and reports, design training and technical materials, support audits and regulatory interactions, advise on claim strategy, support compliance projects and communications, and collaborate with internal teams to mitigate legal and financial exposure.

Analyze and manage complex workers' compensation claims from investigation through settlement. Determine benefits, calculate reserves and payments, negotiate settlements, manage litigation and subrogation, coordinate return-to-work and vendors, ensure regulatory filings and accurate claim documentation, and maintain client communications and service standards.

Review, investigate, and adjudicate California workers' compensation claims to determine benefits due. Communicate with claimants, clients, and carriers, negotiate settlements within authority, and meet service and reporting requirements.

Manage daily operations of a Canadian Workers' Compensation claims team, ensuring compliant, timely adjudication and cost containment. Oversee KPIs, inventory, escalations, stakeholder relationships, hiring, coaching, training, and process improvements using data analytics and automation to drive efficiency and reduce claim costs.

Adjudicate California workers' compensation claims by investigating, analyzing exposure, negotiating settlements within authority, communicating with claimants/clients, reporting to excess carriers, and resolving claims within service standards and client requirements.

Manage high-end general liability litigation claims: review files, develop defense and settlement strategies, coordinate local counsel and investigations, attend mediations/trials, authorize expenses, and pursue subrogation to resolve complex claims.

Entry-level workers' compensation claims trainee who completes a four-week training program and onboarding, then handles claims under close supervision. Responsibilities include investigating claims, communicating with injured workers and providers, determining coverage and benefits, documenting files, administering indemnity and medical benefits, and participating in meetings and reviews.