Jobs at Sedgwick

Support national client services by managing client relationships, responding to inquiries, preparing reports and communications, assisting with contracts, rates, training, AR inquiries, CAT events, and supporting business growth through cross-selling and retention activities.

Support client services by running claims/data queries and reports, assembling contracts and renewal documents, completing corporate modifications, developing stewardship reports, providing ancillary client or departmental support, and participating in client meetings. Maintain quality program support and perform other duties as assigned.

Analyze and adjudicate California workers' compensation claims by investigating facts, determining benefits due, negotiating settlements within authority, communicating with claimants and clients, and reporting to excess carriers while meeting service standards.

Perform general clerical and office administration: type form letters, set up and maintain claim files, data entry, process packets and mail, prepare spreadsheets and documents, answer phones, send faxes, print reports, maintain supplies, support quality programs, and perform other assigned duties.

Analyzes and manages complex workers’ compensation claims from investigation through resolution, including benefit calculations, reserves, payments, litigation, settlements, recoveries, subrogation, and cost containment. Communicates with claimants, clients, vendors, insurers, and legal stakeholders while ensuring compliance, accurate documentation, coding, reporting, and timely adjudication. Supports quality programs and may travel as required.

Investigates and pursues complex third-party subrogation recoveries across jurisdictions and lines of business. Reviews claims, gathers evidence, manages liens, negotiations, litigation, counsel, vendors, payments, documentation, coding, and recovery reporting. Provides guidance to stakeholders, maintains active claim diaries, applies cost-containment strategies, and ensures timely, compliant claim resolution within client authority and service expectations.

Analyze and manage complex workers' compensation claims from investigation through settlement. Determine benefits, calculate reserves and payments, negotiate settlements, manage litigation and subrogation, coordinate return-to-work and vendors, ensure regulatory filings and accurate claim documentation, and maintain client communications and service standards.

Manage daily operations of a Canadian Workers' Compensation claims team, ensuring compliant, timely adjudication and cost containment. Oversee KPIs, inventory, escalations, stakeholder relationships, hiring, coaching, training, and process improvements using data analytics and automation to drive efficiency and reduce claim costs.

Review, investigate, and adjudicate California workers' compensation claims to determine benefits due. Communicate with claimants, clients, and carriers, negotiate settlements within authority, and meet service and reporting requirements.

Adjudicate California workers' compensation claims by investigating, analyzing exposure, negotiating settlements within authority, communicating with claimants/clients, reporting to excess carriers, and resolving claims within service standards and client requirements.

Manage high-end general liability litigation claims: review files, develop defense and settlement strategies, coordinate local counsel and investigations, attend mediations/trials, authorize expenses, and pursue subrogation to resolve complex claims.

Provide administrative support to claims staff: set up and enter claims, update notes/diaries, process payments and mail, prepare/send correspondence and reports, answer calls, schedule appointments, and complete assigned clerical projects to support client programs.

Provide clerical support to claims staff: set up and enter new claims, input notes/diaries, process payments and mail, prepare/send correspondence and reports, answer calls, schedule appointments, and perform general office and administrative tasks.

Manage operational and technical functions for assigned claims offices, ensuring compliance with standards and regulations, staffing and training, budget/P&L management, performance monitoring, and coordination with sales/client service. Lead and develop a team of 25-49 colleagues to deliver quality workers' compensation claims services.

Provide clerical support for workers' compensation claims: enter and maintain claims in the claims management system, process payments and mail, schedule appointments, handle calls, prepare reports/letters, and support quality initiatives.