Teams at Sardine

Manage strategic B2B SaaS customers as their primary point of contact, maximizing ROI and supporting fraud, compliance, payments, and risk objectives. Translate technical problems into actionable solutions, advise on fraud and compliance best practices, monitor customer KPIs, and coordinate internally with analytics, data science, integrations, and product teams. Lead strategic analysis, manage stakeholder needs, identify fraud typologies, communicate insights, and support long-term customer expansion.

Lead client implementations and integrations for fraud and compliance products. Translate technical and business requirements into scalable solutions, manage onboarding and implementation projects, own API and SDK documentation, analyze SQL and JSON payloads, mitigate delivery risks, support clients, and provide product feedback to internal teams.

The Integration Engineer will lead client onboarding for fraud and compliance products, manage integrations, analyze requirements, and support clients throughout the process.