Jobs at Samsung Electronics

Owns the customer experience and operations digital product roadmap for online and omnichannel channels. Leads prioritization, requirements, testing, launches, KPI measurement, automation, and operational improvements. Oversees SAP Hybris and NERP production health, pricing and promotion configuration, issue resolution, APIs, and order-management processes. Serves as the platform subject matter expert and escalation point while managing a team of Hybris specialists and coordinating stakeholders, development partners, and managed service providers.

Owns product strategy, business decisions, sales targets, profitability, product launches, pricing, forecasting, inventory, channel distribution, market analysis, and customer collaboration for Samsung’s home appliance products in Canada. Partners with sales, marketing, finance, supply chain, service, retail, resellers, and headquarters. Leads budget forecasting, profit simulations, partner communications, and guidance for junior product managers.

Leads product and category strategy for Samsung’s Refrigeration, Cooking, and Dacor businesses in Canada. Owns category sales targets, profitability, P&L, budgets, forecasting, inventory, product lifecycle planning, launches, pricing, channel strategy, and market analysis. Coordinates Sales, Supply Chain, Service, Marketing, and channel teams; manages customer and retail partner relationships; communicates with headquarters; and leads a product management team.

Manages Samsung’s national customer accounts, driving sales growth, revenue, profit, market share, and brand development. Responsibilities include account planning, forecasting, promotional and pricing strategy, budgets, trade spend, inventory coordination, product presentations, merchandising, joint business planning, and collaboration with marketing, finance, supply chain, and product teams. The role serves as the primary liaison between Samsung and assigned customers while monitoring performance and coordinating product launches and logistics.

Manage end-to-end customer, dealer, employee, and inter-warehouse orders across multiple channels. Validate pricing, inventory, delivery timelines, and system accuracy; resolve discrepancies; coordinate with Sales, Logistics, customers, and third-party partners; support returns, escalations, reporting, process improvements, SOPs, training, and policy compliance. Maintain warranty, software, and license orders while contributing to efficient fulfillment, customer retention, and service quality.

Lead end-to-end brand marketing for Samsung Mobile eXperience in Canada: develop GTM strategy for flagship launches and always-on campaigns, drive consumer segmentation and partnerships, manage agencies, measure campaign performance, lead and develop the Brand Marketing team, collaborate cross-functionally, and oversee division marketing budgets and financial processes.

Lead category product strategy and go-to-market execution for consumer electronics. Own P&L, forecasting, promotions, inventory and launches. Liaise with sales, SCM, service and channels, manage a product management team, and deliver monthly sales and profitability targets while overseeing budgeting, KPIs and cross-functional coordination.

Lead product strategy, go-to-market, pricing, promotions and lifecycle management for Samsung HHP (handheld phone) products in Canada. Drive sales targets, profitability, inventory planning, launches and cross-functional execution with Sales, SCM, MarCom and HQ. Analyze market data and ROI to increase market share and support sales objectives.

Lead creation and execution of integrated marketing communications and product launches for Samsung Digital Appliances and Dacor Canada. Manage cross-functional launch teams, agency briefs, channel/ad/social/PR/experiential/CRM programs, budgets, approvals and brand compliance. Support channel marketing, cross-divisional campaigns, and general marketing operations including legal/finance approvals, sample management, and ROI review.