Teams at Ryder Supply Chain Solutions

Supports warehouse and transportation management systems, troubleshoots software, hardware, network, and access issues, manages ServiceNow incidents and IT assets, and coordinates escalations. Maintains reports, error managers, interface failures, and WMS/TMS access. Supports customer enhancements through testing, user training, documentation, and continuous improvement. Requires supply chain or logistics experience, WMS/TMS knowledge, basic SQL, WMS configuration, reporting, and ZPL label generation skills.

Provides entry-level application support for enterprise platforms by troubleshooting incidents, resolving service requests, correcting data, updating configurations, following runbooks, gathering logs, reproducing issues, and escalating complex problems. The role collaborates with senior engineers, documents solutions, identifies recurring issues, and participates in training through Ryder’s Technology Talent Incubator Program.

Supervise and coordinate daily logistics operations for an assigned shift, ensuring safety, efficiency, customer service, and KPI performance. The role schedules work, coaches and evaluates team members, addresses performance issues, supports employee orientation, collaborates with customers and managers, and drives continuous improvement, operational excellence, and adherence to company policies.