Teams at Royal Ontario Museum

Provides help desk and systems administration support across Windows and Mac environments. Troubleshoots computers, mobile devices, enterprise applications, servers, networks, VPNs, backups, ticketing and point-of-sale systems, kiosks, and interactive museum technology. Manages user accounts and permissions, coordinates with vendors, trains employees, maintains technical documentation, and recommends system improvements. The role is full-time, onsite in Toronto, with occasional equipment movement.