Jobs at Rockwell Automation

Supports product strategy, lifecycle management, new product introductions, roadmap and backlog ownership, market and competitive analysis, product performance, quality initiatives, pricing, and commercial programs for medium-voltage drives. Collaborates with engineering, sales, marketing, operations, quality, customer support, and business leadership while supporting customer inquiries and developing product communications.

Administer and develop Gainsight solutions supporting customer onboarding, adoption, retention, renewals, and expansion. Build health scores, workflows, journeys, playbooks, dashboards, integrations, and data models. Partner with Customer Success, Sales, Revenue Operations, Analytics, and IT to improve automation, data quality, reporting, and platform adoption. Provide user enablement, documentation, troubleshooting, and strategic guidance for customer success technology.

Supervise technical support teams in Canada and the United States supporting medium-voltage products and French Canada product lines. Lead support strategy, escalation resolution, customer satisfaction, process improvements, KPI development, and continuous improvement. Coordinate with customer care, product management, project management, R&D, manufacturing, and quality teams. Ensure engineers stay current on product upgrades and releases, support personnel development, and participate in customer installation and training discussions. The role is hybrid in Cambridge, Ontario, with travel up to 10%.

Drive full-cycle B2B sales for Fiix and Rockwell Automation cloud solutions across the Canadian market. Responsibilities include prospecting, building customer relationships, conducting presentations and demos, developing account strategies, managing pipelines and sales processes, coordinating internal resources, advising customers, and achieving revenue targets. The role also mentors junior sales representatives, maintains a 12-month sales pipeline, and requires approximately 30% travel.

Lead applied robotics research to build embodied intelligence for industrial automation: design algorithms for perception, planning, and dexterous manipulation; train large foundation models; develop sim-to-real pipelines; implement scalable software; collaborate with business units; publish and patent innovations.

A 12-week technical sales and consulting internship involving sales, technical, and professional training. Interns may support business development, account management, or technical consulting tracks, connecting with customers, explaining complex products simply, building relationships, developing sales opportunities, and supporting revenue and market-share goals. The role is hybrid and based in a Canadian Rockwell Automation field office.

Participate in Rockwell Automation’s early-career EDGE training program combining sales, technical, and professional development. Support pre-sales activities through prospect responses, product demonstrations, technical guidance, and customer presentations. Interface with product and technical support teams, assist with marketing activities, resolve product issues, and provide post-sales troubleshooting. Complete a field service engineering rotation implementing automation applications for customers before transitioning to a customer-facing technical sales role.

Participate in Rockwell Automation’s EDGE technical sales and consulting training program, then support customers across Canada as an Associate Account Manager. Build relationships with manufacturers, systems integrators, and industry partners; explain products and services; simplify complex information; develop sales plans; achieve annual sales goals; grow market share and customer spend; and maintain accountability for results. The role requires a bachelor’s degree, Canadian work authorization, a valid driver’s license, and 10–40% travel.

Support Medium Voltage product quality by leading shop-floor problem solving and root-cause analysis (8D, MAARs, DOE), improving QC plans and error-proofing, supporting new product launches, participating in ISO 9001 audits, driving supplier corrective actions, and standardizing best practices across global sites to strengthen the QMS and production quality.

The System Programmer implements and supports medium voltage automation systems, develops programs, troubleshoots issues, and collaborates with engineering teams.