Teams at Ricoh USA, Inc.

Sells Ricoh continuous-feed inkjet, print hardware, software, services, and workflow solutions to existing and prospective B2B customers. Analyzes customer business and technology needs, develops tailored solutions and business cases, manages complex sales cycles, presents to C-level executives, creates proposals and RFP responses, coordinates partners, organizes customer workshops, and transitions closed projects to delivery teams. Requires strong territory, opportunity, negotiation, communication, organizational, and technical skills.

Welcomes visitors, operates and directs incoming calls, issues visitor badges, manages meeting room schedules, maintains telephone directories, keeps reception areas professional, and provides general administrative support. Requires strong interpersonal, communication, organizational, and customer-service skills, Microsoft Office proficiency, and the ability to lift and push up to 30 pounds.

Develop and optimize InterSystems IRIS and HealthShare healthcare integration solutions, PIMS platforms, patient workflows, and enterprise data exchange products. Gather customer requirements, design technical architectures, implement HL7 and FHIR integrations, build APIs and web interfaces, optimize databases and high-volume processing, and configure security and compliance controls. Support demos, testing, onboarding, and technical delivery while collaborating with customers, clinical teams, vendors, and stakeholders.