Jobs at Ricoh Global Services

Greet visitors, operate the switchboard, direct calls, manage visitor badges and meeting room schedules, maintain reception area, update internal phone directory, and provide general administrative support.

Serves as first point of contact for workplace concerns; conducts timely, impartial investigations into low-to-moderate risk employee relations matters; documents findings; interprets policies; coaches managers/employees; monitors cases in a case management system; ensures post-investigation actions are completed and provides feedback to leadership. May perform related administrative tasks. Up to 10% overnight travel.

Sell Ricoh continuous-feed inkjet and workflow solutions to existing and new B2B accounts. Develop business cases, manage complex sales cycles, present to C-level, generate pipeline, create proposals/RFP responses, engage partners, and coordinate handoff to delivery teams while meeting revenue and profit targets.

Sell Ricoh continuous-feed inkjet and workflow solutions to existing and new B2B accounts. Build pipeline, manage territory and long sales cycles, create proposals/RFP responses, present to C-level executives, coordinate partners and handoffs to delivery teams, and meet revenue and profit targets.

Provide expert-level, client-facing technical support for Ricoh ECM/Content Management solutions (e.g., Laserfiche), troubleshoot complex environments, manage escalations, perform root-cause analysis, produce support documentation, mentor junior staff, coordinate with implementation teams and vendors, and contribute to continuous improvement and presales activities to ensure solution stability and performance.

Hunt and close net-new public sector accounts by prospecting, building relationships with decision-makers, and aligning Ricoh solutions to customer mandates. Conduct cold outreach and in-person or virtual presentations, use CRM/analytics tools to develop pipeline, navigate procurement/funding cycles, manage contract negotiations, and coordinate internal stakeholders to secure new business.