Teams at Retell AI

Own Retell AI’s security and compliance program, including SOC 2 Type II, HIPAA, and ISO 27001 audits; manage auditors, GRC tools, policies, vendor risk, training, security questionnaires, RFP responses, and the trust center. Partner with Engineering and Sales, support enterprise customer calls, monitor regulatory changes affecting voice AI, and build an audit-ready compliance program.

Lead frontend architecture and delivery for Retell AI’s voice platform. Build responsive React and TypeScript interfaces for agent configuration, dashboards, analytics, and monitoring. Partner with product, design, and backend engineering; improve performance, accessibility, reliability, and reusable component patterns. Provide technical leadership through code reviews, testing, mentoring, API design, and ownership of complex projects from concept through launch.

Own internal IT operations, including employee onboarding and offboarding, device configuration, troubleshooting, SaaS and identity administration, hardware inventory, office technology, endpoint compliance, access reviews, and SOC 2 support. Build automations for SaaS provisioning, hardware lifecycle management, and IT workflows while improving documentation, security practices, and employee productivity.