Teams at Recharge

Manage a book of 50–70 growth-stage merchants to drive retention, adoption, and expansion. Develop deep merchant understanding, deliver business reviews and success plans, use data to surface risk and growth, support technical/product issues, and collaborate with Sales, Product, and Support to achieve outcomes.

Manage strategic enterprise and mid-market SaaS merchants, serving as a consultative partner and product expert. Own renewal strategy, drive platform adoption, demonstrate ROI, resolve escalations, facilitate business reviews, track portfolio metrics, and collaborate cross-functionally to improve retention, expansion, and merchant outcomes.

Build scalable data pipelines, ELT processes, infrastructure, and dimensional data models supporting internal analytics and customer-facing data products. Implement data quality monitoring, auditing, alerting, warehouse optimization, and governed semantic layers for AI and LLM-enabled analytics. Partner with technical and business stakeholders, improve data processes using AI, and deliver reliable metrics from diverse data sources.