Jobs at Priceline

Conduct end-to-end UX research for Priceline’s website and app, including research planning, participant recruitment, qualitative studies, analytics integration, analysis, and insight presentation. Identify customer needs, guide product opportunities, influence roadmaps, facilitate workshops, and advocate for research throughout the product lifecycle. Collaborate with stakeholders and use storytelling and AI workflows to deliver actionable improvements and business impact.

Leads planning, coordination, risk management, quality controls, communication, automation, and post-release analysis for Developer Experience Platform releases. Partners with product, engineering, QA, SRE, DevOps, security, and executive stakeholders to deliver reliable software. Manages mobile application release lifecycles across iOS and Android, including app store submissions, beta testing, feature flags, deep linking, CI/CD, and PI planning. Tracks release health metrics and drives continuous delivery improvements.

Design end-to-end travel booking experiences across responsive web, iOS, and Android. Create wireframes, prototypes, interaction patterns, and accessible UI while addressing complex user flows and edge cases. Conduct usability testing and interviews, collaborate with product and engineering, contribute to the Horizon design system, and measure design impact through KPIs and analytics. The role also requires effective use of AI-assisted workflows, particularly Claude, while maintaining ownership of final design decisions.

Own end-to-end customer growth journeys across responsive web, iOS, and Android. Partner with Product, Engineering, Research, and stakeholders to frame problems, create prototypes, conduct usability testing, apply customer insights, contribute to the Horizon design system, and design measurable experiments. Use AI tools such as Claude throughout the design process while maintaining high standards for accessibility, quality, and UX decision-making.

Own product strategy, discovery, roadmap, backlog, and delivery for Priceline’s Packages booking and post-booking experiences. Lead checkout, booking recovery, payment error resolution, and trip management improvements across flights, hotels, and rental cars. Collaborate with engineering, design, research, marketing, and supplier teams while using analytics, experimentation, AI, and automation to improve conversion, revenue, and customer experience.

Own release planning and coordination across the Flights Acquisition & Retention portfolio. Manage release calendars, cross-team dependencies, risks, governance, quality gates, communications, rollout strategies, and post-release analysis. Partner with Product, Engineering, DevOps, SRE, Data, Commercial, and Operations leaders to improve release automation, continuous delivery, monitoring, and operational readiness. Track delivery, reliability, conversion, customer acquisition, and funnel metrics while driving scalable processes and continuous improvement.

Develop and maintain native iPhone and iPad applications for hotel, rental car, and air travel bookings. Build innovative features using Swift, SwiftUI, Xcode, and the latest iOS SDK. Collaborate with product managers, developers, and UI/UX specialists to deliver fast, stable mobile experiences. Apply modern concurrency, architecture, persistence, dependency management, testing, and computer science principles. Mentor junior developers and potentially contribute to Android initiatives.

Build and enhance native iPhone and iPad applications for travel bookings using Swift, SwiftUI, Xcode, and core iOS technologies. Develop innovative features, create stable and efficient mobile architecture, collaborate with product and UX teams, apply testing and concurrency best practices, and mentor less experienced developers. The role uses a hybrid work model with two in-office days per week.

Own the AI-enabled Customer Care analytics architecture and roadmap while personally analyzing data to guide product and operational decisions. Build BigQuery-based AI workflows, reusable metric layers, dashboards, reports, and anomaly detection capabilities. Translate complex data into actionable narratives, improve data trust, support ROI modeling, and facilitate analytical discussions with Product, Operations, Data Science, Engineering, and senior leadership.

Define the target-state architecture for Priceline’s end-to-end Flights portfolio, including search, pricing, booking, supplier integrations, and post-booking systems. Design scalable distributed systems, APIs, data and AI/ML capabilities, experimentation platforms, and cloud-native solutions. Establish governance, standards, security, observability, and operational practices while leading build-versus-buy decisions and architectural roadmaps. Partner with executives, Product, Technology, Data, AI/ML, and suppliers, and coach senior engineers and architects.

Develop and maintain Java back-end systems, REST APIs, low-latency transactional services, and full-stack features using React, JavaScript, and GraphQL. Collaborate within agile teams, query application data with SQL, contribute to roadmap decisions, and apply continuous integration, automation testing, cloud, microservices, and container technologies.

Develop cloud-native Java applications, REST APIs, and high-throughput transactional services using Spring Boot and Kafka. Query data with SQL, monitor applications with Splunk and New Relic, and support CI/CD delivery. Collaborate in Agile teams to implement business-focused changes, troubleshoot systems, and contribute to product strategy. The role also involves using GenAI tools and may include microservices, Kubernetes, Docker, GCP, and AWS.

Leads customer-care implementations from planning through readiness, launch, stabilization, and transition. Owns train-the-trainer strategy, trainer certification, partner-site readiness, launch support, performance measurement, and continuous improvement across Flight, Hotel, and Rental Car services. Evaluates organizational readiness, coordinates cross-functional stakeholders and outsourced contact centers, manages risks and dependencies, and ensures successful training deployment and operational handoff. Flight servicing expertise is central to the role.

Lead technical relationships for strategic API partners, managing integrations from onboarding to growth. Troubleshoot integrations, monitor API performance, run technical reviews, create documentation and onboarding best practices, and collaborate with Product, Engineering, and Commercial teams to drive partner adoption and scale processes. Contribute to team development, process improvements, and the long-term partnership roadmap.

Lead and coordinate portfolio-level software releases, owning release planning, readiness checkpoints, risk and quality controls, stakeholder communications, and post-release analysis. Drive release process improvements, automation (CI/CD, feature flags), and governance to enable predictable, compliant delivery across product, engineering, QA, and operations.

Lead OTC (A/R & A/P) process improvements, SAP implementation support, UAT and data migration. Analyze and resolve order-to-cash issues, develop test cases, perform root-cause analysis, and collaborate with Fintech, GL, RevOps, FinOps and Compliance to deliver end-to-end solutions and ensure transactional and cash management excellence.

The Principal Enterprise Architect for the AI Platform leads technical strategy for AI systems, defining architectures, governance, and standards while influencing senior leadership and mentoring engineers.

Join a cross-functional Agile team to design and develop backend systems and REST APIs. Build low-latency, high-throughput services, apply Core Java, SQL, big-data tools, NoSQL stores, CI and automation testing, and collaborate on product roadmap and system improvements.