Teams at Pigment

Provides technical product support for Pigment’s SaaS platform, serving as a primary customer contact. Diagnoses and resolves product issues, collaborates with Engineering, Product, Customer Success, and Education, develops support processes, educates customers, monitors customer health, escalates risks, and advocates for product improvements while delivering high-quality service.

Lead talent acquisition for go-to-market roles at a fast-growing SaaS company. Responsibilities include partnering with hiring managers and executives, sourcing and closing candidates, headhunting passive talent, assessing applicants, ensuring a strong candidate experience, coaching interview teams, reporting recruitment metrics, and improving talent acquisition processes, tools, and operating models.

Senior Site Reliability Engineer role at Pigment, an AI-powered SaaS business planning platform. The provided description emphasizes Pigment’s growth, global presence, company culture, equal opportunity commitment, and background-check process, but does not specify detailed responsibilities, technologies, or qualifications.