Jobs at Pigment

Provides technical product support for Pigment’s SaaS platform, serving as a primary customer contact. Diagnoses and resolves product issues, collaborates with Engineering, Product, Customer Success, and Education, develops support processes, educates customers, monitors customer health, escalates risks, and advocates for product improvements while delivering high-quality service.

Lead talent acquisition for go-to-market roles at a fast-growing SaaS company. Responsibilities include partnering with hiring managers and executives, sourcing and closing candidates, headhunting passive talent, assessing applicants, ensuring a strong candidate experience, coaching interview teams, reporting recruitment metrics, and improving talent acquisition processes, tools, and operating models.

Senior Site Reliability Engineer role at Pigment, an AI-powered SaaS business planning platform. The provided description emphasizes Pigment’s growth, global presence, company culture, equal opportunity commitment, and background-check process, but does not specify detailed responsibilities, technologies, or qualifications.

Prospect, research, and qualify leads to generate pipeline and meet KPI-driven activity and sales targets. Build relationships with stakeholders and collaborate with marketing, growth, and partnerships to accelerate opportunity creation.

As a Customer Success Manager, you'll ensure high customer adoption and business value of Pigment for Enterprise accounts, manage implementations, and develop strong relationships with executive sponsors.

Lead end-to-end design, build, and deployment of AI-powered planning solutions in Pigment. Translate business problems into scalable models and custom AI agents, work directly with stakeholders to drive adoption, prototype agentic use cases, and communicate customer feedback to Product and Engineering. Train users and define repeatable frameworks to scale AI deployments across customers.

As an Associate Solution Architect, you will design and implement planning solutions, collaborate with customers, and optimize processes using the Pigment platform.

As a Business Development Representative, you will identify and prospect new sales leads, qualify opportunities, and collaborate with teams to drive growth.

Design and manage end-to-end customer learning programs and certifications for Pigment Academy. Apply adult learning principles to create e-learning, video, and interactive courses; partner with SMEs; perform needs analyses, develop assessments, and evaluate program effectiveness; keep content current with product releases and research learning trends including AI-powered technologies; manage multiple projects and deliver high-quality learning experiences.

Join the Blocks team to develop and maintain the backend core infrastructure of Pigment's SaaS platform, ensuring scalability and performance. Collaborate with multiple teams to deliver impactful solutions.

As a Regional Sales Manager, you'll drive customer acquisition in the West Region, develop sales growth strategies, and manage a team of Enterprise Account Executives to consistently exceed sales targets.