Jobs at Phoenix (phoenix.ca)

Leads video editing quality, creative standards, workflows, and team development across Phoenix and Raven. Produces and reviews high-performing short-form video ads for Meta, TikTok, and other platforms, applying performance creative principles such as hooks, pacing, storytelling, retention, and conversion. Manages post-production from footage handoff through delivery while maintaining technical standards, asset organization, version control, and brand consistency.

Execute and optimize paid media campaigns across Google, Meta, TikTok, and Snapchat. Analyze KPIs, manage audience segmentation, run A/B tests, optimize acquisition funnels, support budget pacing, develop retargeting campaigns, and maintain performance reporting. Collaborate with creative, marketing, and product teams to improve conversion rates, traffic quality, customer acquisition cost, and return on ad spend.

The Creative Strategist will drive growth by conducting media analysis, developing creative tests, and collaborating with marketing teams to enhance customer engagement.

Build and scale consumer-facing frontend experiences for patient sign-up, care flows, and account management across web and mobile platforms. Own frontend architecture and feature development from concept through production, ensure cross-browser and device compatibility, write clean and well-tested React code, and collaborate on feature design, architecture, and delivery in an on-site product and engineering environment.

Lead and scale Phoenix’s full-funnel user acquisition across paid and organic channels. Set paid media strategy and budgets, optimize CAC/ROAS/LTV, oversee SEO/AEO and partnerships, build and manage the acquisition team, define analytics/reporting frameworks, and align cross-functional stakeholders to drive measurable growth.

Lead end-to-end product strategy, roadmap, discovery, delivery, and iteration for core patient experiences. Drive cross-functional alignment across engineering, design, clinical and operations, using data and user insights to improve outcomes, operational scalability, and business metrics. Apply Shape Up and JTBD frameworks and identify AI opportunities to enhance patient and internal workflows.