Teams at Penn Interactive

Supports media campaign execution, delivery, quality assurance, monitoring, troubleshooting, and performance reporting across digital, social, programmatic, and traditional channels. Ensures accurate delivery of sports scores, statistics, odds, news, listings, and results. Provides user support, monitors application alerts, conducts QA for new leagues and features, performs data entry, and escalates urgent issues. Requires evening, weekend, and holiday availability.

Lead CRM and lifecycle marketing for iCasino and Sportsbook, owning promo, CRM and retention strategy. Manage omni-channel communications (email, SMS, push, retail, paid), collaborate with martech/Optimove, define actionable segments, run targeted LTV and reactivation campaigns, and work with analytics to build dynamic segmentation and performance dashboards.

Lead regional VIP/player development for online sportsbook and iCasino products: drive VIP acquisition, retention, P&L, market share and revenue; manage and develop VIP managers; enforce processes and compliance; provide KPI reporting and competitor intel; coordinate with Risk, AML, Payments, and Responsible Gaming; run events and top-of-funnel VIP sourcing.