Jobs at Penn Interactive

Lead CRM and lifecycle marketing for iCasino and Sportsbook, owning promo, CRM and retention strategy. Manage omni-channel communications (email, SMS, push, retail, paid), collaborate with martech/Optimove, define actionable segments, run targeted LTV and reactivation campaigns, and work with analytics to build dynamic segmentation and performance dashboards.

Lead regional VIP/player development for online sportsbook and iCasino products: drive VIP acquisition, retention, P&L, market share and revenue; manage and develop VIP managers; enforce processes and compliance; provide KPI reporting and competitor intel; coordinate with Risk, AML, Payments, and Responsible Gaming; run events and top-of-funnel VIP sourcing.

Support planning and execution of PENN Interactive events and player experiences. Manage logistics, guest lists, ticketing, travel/accommodations, vendor coordination, merchandise inventory, budgets, reporting, and on-site event execution. Collaborate with internal teams and compliance, travel ~50%, and deliver elevated experiential marketing activations to drive retention and user acquisition.

Design, scale, and operate high-performance software systems powering sportsbook, casino, financial ledger, regulatory, and risk-management functions. Responsibilities include developing GraphQL APIs and gRPC services, optimizing databases and production performance, building integrations and migrations, monitoring services, mentoring engineers, and leading complex technical initiatives. The role requires strong distributed-systems, database, containerization, testing, asynchronous processing, and production operations experience.

Leads the design and delivery of scalable data pipelines, dbt models, orchestration workflows, and analytical data models. Establishes data architecture, engineering standards, testing, observability, governance, and quality practices. Partners with stakeholders to deliver data-driven solutions, supports incident response, and provides technical leadership through design reviews, mentorship, hiring, and team development.

Own and operate infrastructure for a large-scale sports betting and media platform across cloud and production environments. Lead infrastructure migrations, build Kubernetes platform tooling and CI/CD automation, improve observability and incident response, support development teams, troubleshoot distributed systems, reduce operational toil, and mentor engineers.

Drive enterprise automation initiatives from opportunity identification through delivery and optimization. Partner with business leaders, engineering teams, RPA specialists, AI strategists, and vendors to prioritize and implement scalable solutions. Manage the automation portfolio, discovery and intake processes, vendor relationships, delivery alignment, KPIs, and continuous improvement efforts. Evaluate AI-supported solutions and ensure automation initiatives meet business, compliance, technical, and operational objectives.

Design, scale, and performance-tune GraphQL APIs, gRPC services, and SQL queries for a promotions engine. Deliver end-to-end features, own complex technical problems, troubleshoot production performance, set up DataDog monitoring, participate in on-call rotations, and mentor teammates across the codebase.

Design, build, scale, and optimize backend services powering the sportsbook marketplace. Own GraphQL APIs, gRPC endpoints, SQL performance, monitoring, on-call and release duties. Identify production bottlenecks, drive scalability improvements, mentor engineers, review cross-team changes, and deliver end-to-end features in an agile environment.

Lead design and delivery of platform capabilities for a federated GraphQL and event-driven architecture. Build and optimize gRPC endpoints, GraphQL APIs, and SQL/Postgres queries. Own observability (DataDog, Bugsnag), scalability, reliability, incident response, and integrations. Mentor engineers and drive cross-team technical efforts to reduce friction and accelerate product delivery.

Design, administer, and optimize Postgres databases on cloud-native platforms. Triage and remediate production database incidents, manage replication/backups, evaluate schemas and queries for performance, and build repeatable DB architecture using IaC and GitOps for AWS/GCP Kubernetes environments.

Design, scale, and performance-tune GraphQL APIs, gRPC services, and SQL queries for iCasino features. Own complex technical problems, build end-to-end integrations with game providers, improve production scalability, set up DataDog monitoring, participate in on-call rotations, and mentor other engineers.

Lead day-to-day social publishing for theScore and theScore Bet across Facebook, Instagram, X, TikTok and YouTube. Create, edit, program and surface engaging content informed by data and analytics. Coordinate promotions with marketing and sales, maintain brand safety, work flexible nights/weekends, and support channel growth and revenue goals.

Design and maintain a federated GraphQL server-driven UI and full-stack client platform. Build shared React/TypeScript libraries, optimize GraphQL/SQL performance, set observability in DataDog, operate services on Kubernetes, own releases and on-call duties, improve testing and CI/CD, mentor teammates, and collaborate with product and design to deliver accessible, high-performance customer-facing features.