Jobs at Penn Interactive

Lead sportsbook trading strategy and commercial KPIs for assigned sports, manage market setup and liabilities, create and trade specials, collaborate with analytics and leadership, drive product strategy and performance improvements, enforce compliance, mentor and evaluate team performance, and report business results.

Lead CRM and lifecycle marketing for iCasino and Sportsbook, owning promo, CRM and retention strategy. Manage omni-channel communications (email, SMS, push, retail, paid), collaborate with martech/Optimove, define actionable segments, run targeted LTV and reactivation campaigns, and work with analytics to build dynamic segmentation and performance dashboards.

Manage and optimize digital and mobile advertising campaigns across platforms, analyze performance data, maintain reporting and flight schedules, implement/test ad products and integrations, coordinate with sales, and drive revenue and advertiser experience improvements.

Lead regional VIP/player development for online sportsbook and iCasino products: drive VIP acquisition, retention, P&L, market share and revenue; manage and develop VIP managers; enforce processes and compliance; provide KPI reporting and competitor intel; coordinate with Risk, AML, Payments, and Responsible Gaming; run events and top-of-funnel VIP sourcing.

Design, scale, and performance-tune GraphQL APIs, gRPC services, and SQL queries for a promotions engine. Deliver end-to-end features, own complex technical problems, troubleshoot production performance, set up DataDog monitoring, participate in on-call rotations, and mentor teammates across the codebase.

Manage and optimize digital advertising campaigns across web and mobile platforms, analyze performance data, maintain reporting dashboards and flight calendars, implement/test ad products and integrations, coordinate with sales, and support revenue growth and advertiser experience.

Design, build, scale, and optimize backend services powering the sportsbook marketplace. Own GraphQL APIs, gRPC endpoints, SQL performance, monitoring, on-call and release duties. Identify production bottlenecks, drive scalability improvements, mentor engineers, review cross-team changes, and deliver end-to-end features in an agile environment.

Lead design and delivery of platform capabilities for a federated GraphQL and event-driven architecture. Build and optimize gRPC endpoints, GraphQL APIs, and SQL/Postgres queries. Own observability (DataDog, Bugsnag), scalability, reliability, incident response, and integrations. Mentor engineers and drive cross-team technical efforts to reduce friction and accelerate product delivery.

Design, administer, and optimize Postgres databases on cloud-native platforms. Triage and remediate production database incidents, manage replication/backups, evaluate schemas and queries for performance, and build repeatable DB architecture using IaC and GitOps for AWS/GCP Kubernetes environments.

Lead real-time incident management across online and physical operations, coordinate cross-functional response, drive diagnosis, recovery, RCA documentation, and continuous improvement of SRE, release, and incident processes.

Lead and manage one or more software development teams building promotional capabilities. Partner with Product to define roadmap, ensure documentation and processes, hire and mentor engineers, set KPIs/SLAs, and drive performance, scalability, and reliability for distributed, real-time systems.