Jobs at Penn Interactive

Supports media campaign execution, delivery, quality assurance, monitoring, troubleshooting, and performance reporting across digital, social, programmatic, and traditional channels. Ensures accurate delivery of sports scores, statistics, odds, news, listings, and results. Provides user support, monitors application alerts, conducts QA for new leagues and features, performs data entry, and escalates urgent issues. Requires evening, weekend, and holiday availability.

Lead CRM and lifecycle marketing for iCasino and Sportsbook, owning promo, CRM and retention strategy. Manage omni-channel communications (email, SMS, push, retail, paid), collaborate with martech/Optimove, define actionable segments, run targeted LTV and reactivation campaigns, and work with analytics to build dynamic segmentation and performance dashboards.

Lead regional VIP/player development for online sportsbook and iCasino products: drive VIP acquisition, retention, P&L, market share and revenue; manage and develop VIP managers; enforce processes and compliance; provide KPI reporting and competitor intel; coordinate with Risk, AML, Payments, and Responsible Gaming; run events and top-of-funnel VIP sourcing.

Source and pipeline qualified technical candidates for engineering and related roles. Partner with recruiters, HR, and hiring managers to develop sourcing strategies, manage multiple searches, assess technology talent, use competitive intelligence and funnel metrics, and maintain candidate pipelines in HRIS and ATS systems. The temporary remote role runs through the end of 2026 and requires work during Eastern Time hours.

Supports 24/7 risk and trading operations for online sports betting platforms. Responsibilities include assisting traders, configuring sports and competition setups, testing and monitoring app functionality, conducting compliance checks, reviewing betting content, monitoring pre-game and in-play markets, communicating with data providers, and helping resolve customer experience issues. Requires strong sports knowledge, computer proficiency, clear communication, and availability for evenings, weekends, and holidays.

Manage live sports betting markets in real time, adjusting odds, suspending markets, and setting stakes or limits based on game conditions, market movements, betting activity, and liability exposure. Monitor competitor pricing, sharp and arbitrage activity, and performance using internal tools. Support sportsbook process improvements while working flexible evening, weekend, and holiday schedules in a fast-paced environment.

Manages a data engineering team and oversees scalable, reliable data pipelines, infrastructure, tooling, and architecture. Partners with analytics, finance, compliance, product, and engineering stakeholders while communicating with regulators and supporting audit-driven deadlines. Responsibilities include team leadership, project prioritization, technical guidance, data governance, system design, performance management, and continuous improvement of data engineering practices.

Leads the Growth Platforms organization, defining strategy and roadmaps for promotions, loyalty, CRM, customer segmentation, and marketing data products. Builds unified promotional and customer data platforms supporting personalized experiences across online gaming, sports betting, retail, and loyalty channels. Partners with Marketing, Engineering, Data, and Analytics on architecture, experimentation, measurement, and activation. Manages and develops Product Managers while aligning senior stakeholders and driving customer growth, engagement, and retention.

Leads the Core Products organization across identity and trust, payments and fraud, and internal tools. Sets product strategy, manages multiple product teams, owns customer journeys such as onboarding, verification, funding, and withdrawals, and partners with Engineering, Compliance, Risk, Design, Analytics, and Operations. Drives scalable platform capabilities, regulatory compliance, customer experience, fraud prevention, internal workflow modernization, KPI measurement, and executive stakeholder alignment.

Design, scale, and operate high-performance software systems powering sportsbook, casino, financial ledger, regulatory, and risk-management functions. Responsibilities include developing GraphQL APIs and gRPC services, optimizing databases and production performance, building integrations and migrations, monitoring services, mentoring engineers, and leading complex technical initiatives. The role requires strong distributed-systems, database, containerization, testing, asynchronous processing, and production operations experience.

Leads the design and delivery of scalable data pipelines, dbt models, orchestration workflows, and analytical data models. Establishes data architecture, engineering standards, testing, observability, governance, and quality practices. Partners with stakeholders to deliver data-driven solutions, supports incident response, and provides technical leadership through design reviews, mentorship, hiring, and team development.

Own and operate infrastructure for a large-scale sports betting and media platform across cloud and production environments. Lead infrastructure migrations, build Kubernetes platform tooling and CI/CD automation, improve observability and incident response, support development teams, troubleshoot distributed systems, reduce operational toil, and mentor engineers.

Drive enterprise automation initiatives from opportunity identification through delivery and optimization. Partner with business leaders, engineering teams, RPA specialists, AI strategists, and vendors to prioritize and implement scalable solutions. Manage the automation portfolio, discovery and intake processes, vendor relationships, delivery alignment, KPIs, and continuous improvement efforts. Evaluate AI-supported solutions and ensure automation initiatives meet business, compliance, technical, and operational objectives.

Design, scale, and performance-tune GraphQL APIs, gRPC services, and SQL queries for a promotions engine. Deliver end-to-end features, own complex technical problems, troubleshoot production performance, set up DataDog monitoring, participate in on-call rotations, and mentor teammates across the codebase.

Design, build, scale, and optimize backend services powering the sportsbook marketplace. Own GraphQL APIs, gRPC endpoints, SQL performance, monitoring, on-call and release duties. Identify production bottlenecks, drive scalability improvements, mentor engineers, review cross-team changes, and deliver end-to-end features in an agile environment.

Lead design and delivery of platform capabilities for a federated GraphQL and event-driven architecture. Build and optimize gRPC endpoints, GraphQL APIs, and SQL/Postgres queries. Own observability (DataDog, Bugsnag), scalability, reliability, incident response, and integrations. Mentor engineers and drive cross-team technical efforts to reduce friction and accelerate product delivery.

Design, administer, and optimize Postgres databases on cloud-native platforms. Triage and remediate production database incidents, manage replication/backups, evaluate schemas and queries for performance, and build repeatable DB architecture using IaC and GitOps for AWS/GCP Kubernetes environments.

Design, scale, and performance-tune GraphQL APIs, gRPC services, and SQL queries for iCasino features. Own complex technical problems, build end-to-end integrations with game providers, improve production scalability, set up DataDog monitoring, participate in on-call rotations, and mentor other engineers.

Design and maintain a federated GraphQL server-driven UI and full-stack client platform. Build shared React/TypeScript libraries, optimize GraphQL/SQL performance, set observability in DataDog, operate services on Kubernetes, own releases and on-call duties, improve testing and CI/CD, mentor teammates, and collaborate with product and design to deliver accessible, high-performance customer-facing features.