Teams at PagerDuty

Build and operate cloud security platforms protecting PagerDuty’s AWS and Kubernetes environments. Harden EKS, Istio, containers, IAM, PKI, and encryption; automate controls with Python, Go, Terraform, and policy-as-code. Shape detections, threat hunting, incident response, and compliance evidence across FedRAMP environments. Partner with engineering, AppSec, and GRC teams, develop AI-assisted security automation, participate in on-call, mentor teammates, and lead security initiatives.

Own the strategy, roadmap, architecture, and execution of PagerDuty’s platform security. Responsibilities include identity and permissions, authentication and authorization, secrets management, admin security tooling, security reviews, risk tiering, security programs, customer-facing controls, partner governance, incident escalation, and cross-functional alignment. The role requires leading security architecture decisions, managing migrations and authentication changes, measuring risk reduction, mentoring product managers, and influencing engineering and product practices in a B2B SaaS environment.

Leads Product and Design Operations by establishing planning, prioritization, launch readiness, feedback, research, onboarding, and KPI processes. Partners with Engineering, Finance, Marketing, Support, Legal, and Customer Success to improve product delivery. Builds Claude-enabled agentic workflows, manages vendors and tooling budgets, supports software capitalization processes, and drives operational transformation across Product and Design.