PagerDuty Company Culture & Values

Describe your company culture in one word. What made you pick that word?
Embracing: PagerDuty provides career opportunities to people of diverse backgrounds and shows compassion to all. Our team is composed of individuals with unique strengths and perspectives who complement each other, creating a vibrant and experienced group ready to assist both colleagues and customers. One of our strongest team attributes is collaboration. Coming from many different cultures and walks of life, we support, respect and treat each other with empathy.

How long have you been with the company, and what professional growth or development have you seen in that time?
I’ve been with PagerDuty for over six years now and came from a very large established IT organization. I’ve always likened PagerDuty to a very nimble and quick ship compared to my prior organization, which was more like a massive battleship — powerful but hard to maneuver. PagerDuty provides the opportunity for your voice to be heard and to really make a difference, given its relatively young age and its smaller employee size. It retains a fast-paced, innovative culture — particularly true when I first started. Now it seems to be “growing up” and taking on more of the procedures and practices of a larger and long-lasting organization. The growth has helped me personally in that I’ve been able to shift roles within the organization and move from a pre-sales role to a post-sales (customer success) role. This has proved to be a much better fit for me and highlights how PagerDuty offers internal mobility that is beneficial for both the employee and the company.