Teams at OPENLANE

Manage and grow relationships with mid-to-large dealer groups through consultative inside sales. Responsibilities include making 50+ daily calls, retaining and expanding accounts, cross-selling products, identifying business trends, and achieving sales objectives. The role uses Salesforce and Zoom and collaborates with independent and outside sales teams in a hybrid vehicle logistics center environment.

Own product strategy and roadmaps for digital marketplace initiatives. Conduct customer discovery, market and competitive research, and use analytics to prioritize features and measure outcomes. Collaborate with engineering, design, marketing, sales, operations, and support teams to define requirements, launch impactful products, and improve the end-to-end customer experience. Communicate plans and performance to stakeholders and leadership while influencing cross-functional teams without formal authority.

Supervise lot assistants, drivers, security, and stock personnel while managing vehicle inventory and workflow at a vehicle logistics center. Coordinate vehicle staging, movement, marking, reporting, billing, and service compliance. Maintain safety standards, equipment upkeep, staffing, and production performance. Operate vehicles and equipment in all weather conditions, including snow removal machinery. Develop team talent and collaborate with facility leadership and internal departments.