Jobs at OPENLANE

Supports dealership clients on an online vehicle auction platform by capturing inventory, assessing vehicle condition, launching vehicle profiles, providing platform training, resolving technical issues, and maintaining client relationships. Requires customer service experience, account management ability, web and mobile technology familiarity, strong communication, attention to detail, a valid driver’s license, and access to a vehicle.

The Relationship Specialist builds and manages relationships with independent auto dealers, supports financing accounts, assesses business and credit risk, grows portfolios, develops new business, and promotes products. The role uses CRM tools and work queues, requires independent decision-making, account servicing, customer issue resolution, and frequent territory travel. Candidates need three to five years of customer-facing, sales, or sales support experience, a valid driver’s license, reliable transportation, and strong portfolio management skills.

Manages strategic national commercial accounts, serving as the primary relationship leader for client retention, revenue expansion, and portfolio growth. Owns account planning, solution selling, contract and fee management, volume forecasting, KPI reporting, SLA adherence, and issue resolution. Partners cross-functionally with sales, operations, finance, product, engineering, and marketing teams to deliver customer value and improve account performance. Uses data-driven insights to guide client decisions, coordinate execution, and strengthen long-term partnerships.

Designs, administers, and automates enterprise identity and access management across hybrid and multi-cloud environments. Responsibilities include SSO, MFA, PAM, provisioning and deprovisioning workflows, access governance, identity lifecycle automation, tier 3 support, root-cause analysis, compliance audits, and zero-trust security improvements. The role collaborates with cloud, infrastructure, compliance, and security teams while mentoring junior engineers.

The Account Executive generates new business through 50+ daily outbound calls, prospecting, consultative selling, and pipeline management. Responsibilities include securing vehicle consignments, activating bidding, registering new platform users, training dealers, overcoming objections, conducting virtual meetings, recording activity in Salesforce, and visiting local prospects and dealers. The role is hybrid, primarily home-based with local travel, and focuses on acquiring and maintaining customers in the specialty vehicle market.

Supports dealership customers on an online vehicle auction platform by capturing and assessing inventory, launching vehicle profiles through a mobile app, training clients, resolving technical issues, and maintaining customer relationships. The role requires strong customer service, communication, attention to detail, web and mobile technology familiarity, account management skills, and the ability to drive manual-transmission vehicles.

Manage and grow relationships with mid-to-large dealer groups through consultative inside sales. Responsibilities include making 50+ daily calls, retaining and expanding accounts, cross-selling products, identifying business trends, and achieving sales objectives. The role uses Salesforce and Zoom and collaborates with independent and outside sales teams in a hybrid vehicle logistics center environment.

Supervise lot assistants, drivers, security, and stock personnel while managing vehicle inventory and workflow at a vehicle logistics center. Coordinate vehicle staging, movement, marking, reporting, billing, and service compliance. Maintain safety standards, equipment upkeep, staffing, and production performance. Operate vehicles and equipment in all weather conditions, including snow removal machinery. Develop team talent and collaborate with facility leadership and internal departments.

Manage commercial client accounts for vehicle inventory and sales on OPENLANE platforms. Serve as primary contact for internal and external clients, monitor SLAs/KPIs, handle inspections/audits, resolve client issues, participate in status meetings, and collaborate with operations to deliver timely, accurate service and process improvements.

Support dealers on the online auction platform by capturing vehicle inventory, launching vehicle profiles, training users, resolving technical issues, and maintaining client relationships through regular onsite visits.

Perform pre- and post-sale vehicle inspections and test drives; diagnose and assist with repairs (brakes, exhaust, alignments, A/C); conduct routine maintenance (oil, fluids, tires); support shop operations, move vehicles, assist senior technicians, and help source parts and complete work orders while working toward 310S certification.

Develop scalable Java Spring Boot APIs, microservices, React-based interfaces, ETL pipelines, and SQL data solutions. Deploy workloads on AWS, optimize performance, implement monitoring and automation, and collaborate with product, frontend, data, and DevOps teams. The role also contributes to architecture, accessibility, reliability, and data-driven product improvements.

Manages day-to-day operations, performance reporting, process improvement, team leader development, training compliance, timekeeping issues, stakeholder escalations, and KPI/SLA performance. Leads teams toward targets, partners with Training and Quality, supports operational strategy deployment, and identifies performance or process gaps. The role requires shifting evening schedules in the Philippines and collaboration with onshore stakeholders.

Lead product strategy, vision, roadmaps, discovery, and execution for a portfolio of digital marketplace products. Manage Agile development processes, use data to track product performance and KPIs, collaborate with cross-functional stakeholders, and mentor Product Managers and Business Analysts. Serve as a senior leadership liaison while prioritizing capabilities that address diverse user needs and align with company goals.

Lead product strategy and roadmap for the Canadian buyer experience in a digital wholesale vehicle marketplace. Drive end-to-end lifecycle from discovery to delivery, partner with cross-functional teams, use customer research and data to prioritize initiatives, define KPIs tied to revenue and engagement, and mentor product team members. Leverage AI and rapid prototyping to improve customer success metrics.

Build, maintain, and scale cloud-first microservices using TypeScript/Node.js. Contribute to front-end features with Angular, optimize SQL and NoSQL queries, use CI/CD pipelines, adopt AI-assisted tools, participate in Agile ceremonies, and collaborate with senior engineers to deliver reliable software.

Build and maintain scalable, cloud-native APIs using .NET. Enhance core platform components, lead architecture and testing discussions, optimize telemetry and performance, collaborate cross-functionally, conduct code reviews, and mentor team members.

Build, operate, and scale cloud-native backend services and APIs for a high-volume vehicle marketplace. Embed AI-driven capabilities into features, use AI tools to accelerate development, participate in on-call rotations, improve reliability, and collaborate with Product, Data, Infrastructure, and SRE teams to deliver production-ready systems.