Jobs at OPENLANE

Drive dealer purchasing activity and buyer penetration across OPENLANE remarketing platforms. Manage assigned accounts in Salesforce, reactivate sellers, process and close auction sales and digital bids, and increase conversion rates. Promote OPENLANE technology and ancillary auction services to grow dealer revenue. Collaborate with dealer relations and external sales teams while delivering strong customer experiences. The role requires bilingual English and French communication, sales experience, computer proficiency, and a valid provincial driver's license.

Build and manage relationships with current and prospective independent auto dealers, provide financing support, grow customer portfolios, develop new business, support promotional campaigns, and balance account risk. The role requires independent decision-making, CRM usage, portfolio management, sales expertise, issue resolution, and frequent territory travel while meeting local business goals.

Manage and grow relationships with mid-to-large dealer groups through consultative inside sales. Responsibilities include making 50+ daily calls, retaining and expanding a book of business, cross-selling products, identifying account trends, and collaborating with sales teams. The role requires Salesforce and Zoom proficiency and is hybrid at a vehicle logistics center.

Manage B2B commercial account partnerships for automotive inspection services. Serve as the primary client advisor, lead onboarding and business reviews, monitor SLA and KPI performance, coordinate technical requirements with Product and IT, resolve escalations, improve workflows, and provide market insights to leadership.

Owns end-to-end user experience design for product features, from research and discovery through launch. Conducts interviews and usability testing, creates wireframes, prototypes, user flows, and high-fidelity mockups, and collaborates with product managers, engineers, and stakeholders. Contributes to design systems, communicates design decisions using user and business insights, simplifies complex workflows, and promotes a user-centered design culture.

Own the Business Intelligence domain by building scalable data models, dashboards, reports, data pipelines, and actionable insights. Partner with Product, Sales, Operations, Data Engineering, and leadership to improve data quality and decision-making. Transform large datasets using SQL and scripting, conduct experiments, develop predictive models, improve analytical infrastructure, and mentor colleagues.

Manages strategic national commercial accounts, serving as the primary relationship leader for client retention, revenue expansion, and portfolio growth. Owns account planning, solution selling, contract and fee management, volume forecasting, KPI reporting, SLA adherence, and issue resolution. Partners cross-functionally with sales, operations, finance, product, engineering, and marketing teams to deliver customer value and improve account performance. Uses data-driven insights to guide client decisions, coordinate execution, and strengthen long-term partnerships.

Support dealers on the online auction platform by capturing vehicle inventory, launching vehicle profiles, training users, resolving technical issues, and maintaining client relationships through regular onsite visits.

The Revenue Operations Analyst partners with sales leadership to improve revenue performance through data analysis, forecasting, reporting, experimentation, and process optimization. Responsibilities include building dashboards and scorecards, managing sales metrics, supporting territory and quota processes, improving CRM hygiene, analyzing productivity, testing sales strategies, and creating scalable workflows. The role collaborates with Marketing, Finance, and Product and translates complex data into actionable recommendations.

Conduct outbound sales calls, generate and qualify leads, follow up with prospects, and guide customers through platform registration. Maintain CRM records, track lead conversion, educate prospects on platform benefits, and coordinate with onboarding and support teams. Provide registration-related customer support, address inquiries, manage sales activities, and contribute feedback to improve outreach and conversion processes.

Develop and maintain backend systems and full-stack software using PHP and Node.js, including containerized microservices on AWS Kubernetes. Responsibilities include system design, coding, testing, code reviews, troubleshooting, deployments, production support, and technical guidance. The engineer collaborates with product owners, project managers, DevOps, QA, and data engineering teams throughout the software development lifecycle, emphasizing reliability, performance, maintainability, and automated testing.

Build and scale customer-facing Android marketplace applications using Kotlin, Compose, and modern Android architecture. Own complex features end to end, lead technical direction, improve testing and CI/CD, support releases and observability, and modernize legacy codebases. Use AI tools for coding, testing, debugging, documentation, and operational efficiency while mentoring engineers and collaborating with product, design, backend, platform, QA, and iOS teams.

Lead end-to-end product design for complex enterprise experiences, from research and concept through launch. Create wireframes, prototypes, user flows, and high-fidelity designs; collaborate with product managers and engineers; evolve the design system; mentor designers; and shape long-term design strategy while championing user-centered practices.

Promotes and sells pre-owned vehicles through phone, email, and virtual channels. Engages prospects, assesses needs and budgets, provides vehicle information, conducts demonstrations, negotiates terms, closes sales, completes paperwork, and follows up after purchase. The role also requires maintaining customer relationships, meeting sales targets, collaborating with finance and inventory teams, and ensuring compliance throughout the sales process.

Build and maintain scalable, cloud-native APIs and core marketplace systems. Lead software architecture and testing discussions, collaborate across teams, and improve application reliability, performance, telemetry, and operational health. The role uses .NET Core and related technology stacks, front-end JavaScript frameworks, Kubernetes, AWS, PostgreSQL, OpenTelemetry, and AI development tools.

Build and scale customer-facing iOS marketplace experiences using Swift and SwiftUI. Implement feature-flagged functionality, write unit and UI tests, collaborate with Product, Design, Android, backend, QA, and senior iOS engineers, and take increasing ownership of reliability and operational health. Use AI tools for coding, refactoring, testing, debugging, documentation, and reducing repetitive work while critically validating generated outputs.

Build and maintain scalable, cloud-native APIs and high-value core system components using .NET and related technologies. Lead software architecture and testing discussions, enhance core offerings, collaborate cross-functionally, and ensure quality through code reviews, unit testing, functional testing, telemetry, and performance tuning. Mentor teammates and contribute to continuous technical and process improvement.

Build and scale customer-facing iOS applications for OPENLANE’s wholesale vehicle marketplace. Responsibilities include designing Swift and SwiftUI features, leading iOS architecture and UIKit modernization, improving testing and release practices, managing cross-cutting concerns such as authentication and analytics, using AI development tools, mentoring engineers, and collaborating with Product, Android, backend, platform, and QA teams.

Provides first-level technical support and basic security triage for employees in a high-volume service desk environment. Resolves hardware, software, network, access, and application issues; manages routine identity and access requests; documents tickets; monitors security risks; escalates incidents; and improves service desk workflows. The role targets high first-contact resolution and customer satisfaction while supporting users remotely or from Carmel, Indiana.

Build and scale customer-facing Android marketplace features for buyers and sellers. Develop Compose and legacy XML UI, write unit tests, participate in CI and code reviews, and collaborate with product, design, backend, platform, iOS, QA, and senior Android engineers. Use AI tools daily for coding, testing, debugging, refactoring, documentation, and reducing repetitive work while validating outputs and maintaining ownership of reliability and production quality.