Jobs at OPENLANE

Manage and grow dealer relationships, lead and coach a team on portfolio management and business development, forecast local opportunities, ensure compliance, and drive risk mitigation and operational efficiencies through collaboration with internal stakeholders.

Perform pre- and post-sale vehicle inspections and test drives; diagnose and assist with repairs (brakes, exhaust, alignments, A/C); conduct routine maintenance (oil, fluids, tires); support shop operations, move vehicles, assist senior technicians, and help source parts and complete work orders while working toward 310S certification.

Drive dealer consignment and purchase activity by growing sales on OPENLANE platforms. Re-engage sellers, maintain CRM and Zoom compliance, close at-auction and digital if-bids, build customer and cross-team relationships, and use company tools to increase dealer penetration and revenue.

Coordinate national commercial account sales and inventory across 14 VLCs, manage vehicle lineups, sales agreements, and condition assessments; administer data in systems; communicate with customers; generate reports, process payments and EFTs; and provide backup support to other account reps.

Lead BI initiatives by building and maintaining data pipelines, models, dashboards, and reports. Partner with product, sales, and operations to ensure data quality, run analyses and A/B tests, apply basic predictive modeling, and mentor colleagues to promote data-driven decisions.

Build, maintain, and optimize marketing websites, landing pages, microsites, and reusable front-end components. Manage WordPress themes/plugins and multi-environment deployments via GitHub. Use Astro and modern front-end tooling alongside AI-assisted development to improve performance, accessibility, SEO, and analytics integrations while collaborating with design, marketing, product, and engineering stakeholders.

Provide customer service and administrative support for commercial vehicle accounts via OPENLANE platforms: manage inventory and sales processes, coordinate title and eBusiness tasks, review vehicle status and inspection data, generate reports, enter and maintain accurate vehicle and transaction data, process financial transactions, and support National Commercial Account Managers.

Manage commercial client accounts for vehicle inventory and sales on OPENLANE platforms. Serve as primary contact for internal and external clients, monitor SLAs/KPIs, handle inspections/audits, resolve client issues, participate in status meetings, and collaborate with operations to deliver timely, accurate service and process improvements.

Coordinate commercial vehicle sales and inventory across 14 Canadian VLCs: set lineups, generate agreements, manage data entry and systems, communicate with customers and VLC contacts, resolve issues, process payments and EFTs, produce reports, authorize repairs, and support/backup other account reps.

Support dealers on the online auction platform by capturing vehicle inventory, launching vehicle profiles, training users, resolving technical issues, and maintaining client relationships through regular onsite visits.

Prepare, stage, and maintain vehicle inventory for auction and transport. Perform basic vehicle servicing (fueling, boosting, tire care), photograph reconditioned vehicles, assist customers and departments with vehicle retrieval, and operate vehicles and yard equipment in varied weather while keeping accurate service records.

Build, operate, and scale cloud-native backend services and APIs for a high-volume vehicle marketplace. Embed AI-driven capabilities into features, use AI tools to accelerate development, participate in on-call rotations, improve reliability, and collaborate with Product, Data, Infrastructure, and SRE teams to deliver production-ready systems.

Drive revenue operations analytics by building reliable data models and dashboards, querying large datasets in Snowflake, ensuring data integrity across the revenue tech stack, and delivering strategic insights to Sales, Marketing, and Customer Success using Looker, Domo, SQL, and scripting.

Build, maintain, and scale cloud-first microservices using TypeScript/Node.js. Contribute to front-end features with Angular, optimize SQL and NoSQL queries, use CI/CD pipelines, adopt AI-assisted tools, participate in Agile ceremonies, and collaborate with senior engineers to deliver reliable software.

Conduct outbound calls and outreach to generate and qualify leads, follow up via phone/email/SMS to drive registrations, educate prospects on platform features, assist with onboarding handoffs, maintain CRM records, collaborate with support and registration teams, and provide backup customer support.

Make outbound sales calls, qualify leads, follow up via phone/email/SMS, guide prospects through registration and onboarding, maintain CRM records, collaborate with teams to improve conversion, and provide customer support.

Lead product strategy and roadmap for the Canadian buyer experience in a digital wholesale vehicle marketplace. Drive end-to-end lifecycle from discovery to delivery, partner with cross-functional teams, use customer research and data to prioritize initiatives, define KPIs tied to revenue and engagement, and mentor product team members. Leverage AI and rapid prototyping to improve customer success metrics.

Build and maintain scalable, cloud-native APIs using .NET. Enhance core platform components, lead architecture and testing discussions, optimize telemetry and performance, collaborate cross-functionally, conduct code reviews, and mentor team members.

Lead a small innovation team to discover opportunities, validate early-stage ideas, run rapid experiments (no-code/low-code), create repeatable playbooks, align stakeholders, deliver roadmaps, and measure business outcomes for customer-facing digital products.