Teams at Omilia

Own commercial success and growth for assigned North American enterprise accounts post go-live. Drive net revenue retention, expansion ARR, renewals, and upsell through executive relationships, technical fluency in Omilia's platform, cross-functional coordination, forecasting in Salesforce, and proactive account planning. Lead QBRs/EBRs, manage change requests, monitor account health, and translate customer feedback into product and GTM input.

Lead and develop a Premier Account Executive team selling enterprise CX and conversational AI to North American mid-market accounts. Own revenue targets, forecasting, pipeline health, territory strategy, hiring, onboarding, coaching, executive deal sponsorship, cross-functional alignment, and competitive intelligence to drive new logo acquisition, expansions, and renewals.

Responsibilities include accurately transcribing audio content, ensuring grammatical accuracy, adhering to style guides, and managing deadlines.